Internal Sales Representative – Environmental Engineering

Tasks

• Acting as the primary point of contact for contractors (at the counter, by phone, and via email).
• Entering order data according to customer needs.
• Providing project estimates and preparing quotes.
• Completing technical documents.
• Selecting and ordering equipment.
• Assisting customers with technical issues, then redirecting them to the necessary resources.
• Completing customer call tracking sheets in the SAP system.
• Processing the receipt, shipping, and tracking of various orders for pickup and delivery.
• Handling and processing customer merchandise returns.
• Supporting external sales representatives in their tasks.
• Always adhering to the company's established health and safety standards in the performance of duties.
• Participating in any other related tasks for the smooth running of operations.

Advantages

• Insurance plan covering dental, vision, and paramedical care, in addition to life and disability insurance.
• Group RRSP with employer contributions.
• Salary adjustment for occasional overtime hours.
• Annual bonus based on employer-established criteria.
• A team of experienced engineers and technologists with whom you will have the opportunity to work.
• An employer committed to your professional development; reimbursement for related training.
• A company that hosts social events for its employees.

Job requirements

• DVS in refrigeration, DCS in building mechanics, bachelor’s in Engineering with a building concentration, or any other related training.
• Two to five years of experience in a similar position (sales, customer service, or HVAC-R technical field).
• Availability during peak season to work some additional hours.
• Proficiency in French and English, both written and oral.
• Driver’s licence (mandatory) and forklift operator card (asset).
• Familiarity with MS Office software suite.
• Ability to perform light manual handling tasks.

Desired profile

• Professionalism and respect form the foundation of your work relationships, including clients and colleagues.
• You seek to work in a team and build lasting professional relationships.
• You manage your time based on priorities and peak times.
• The construction and renovation industry has always piqued your curiosity.
22 days ago