ISG Regulatory Execution Manager

The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Services, Markets and Banking organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account, and corporate action data. The ISG organization works in partnership with data clients across all Services, Markets and Banking business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

This role is an important role for an individual with risks and control understanding and audit experience to support Citi successfully address regulatory commitments (consent order programs and related Regulatory Business Critical Milestones (RBCM) and demonstrate a strong risk and controls principles.

The ISG Technology Risk and Control manager will be part of a global team preparing comprehensive closure documentation to explain the actions taken to address the concern reported by the regulators. This requires highlighting key controls that have been implemented and are operating sustainably to demonstrate the risk of the concern has been reduced. The closure documentation will be subject to Quality Control and IA testing and approval. This individual will support the Regulatory Execution team in their interaction with the technology, transformation office, Quality Control and Internal Audit teams to ensure timely completion of quality review deliverables.

Key Responsibilities

Quality Reviews / Control Validation :

Ongoing Review of supporting documentation for RBCMs and scoping documents for gaps identified by the regulators.

Timely escalation of delays or potential unsuccessful validations

Understanding RBCMs, how they link to an overarching concern / gap conveyed by the regulators, assessing whether the actions taken deliver the required sustainable controls and are supported by underlying deliverables.

Support processes and controls are embedded into the BAU process​

Ensuring appropriate documentation and change management over newly implemented processes and controls​ ​

Collecting and validating risk reduction metrics

Internal Audit / QC interaction

Performing / supporting quality reviews of documentation prior to sending to QC and IA

Partner with various quality control (QC) and transformation teams for review and check & challenge reviews

Interact with IA to manage expectations and pre-review closure material for successful closure

Ensuring any issues raised by QC / IA are resolved and cleared prior to RCBM due date

Hosting ongoing calls with IA to manage expectations and pre-review closure material for successful closure

Supporting lead in committee & process administration, including gathering updates and creating meeting decks, monitoring risks, issues, and escalations

General

Supports stakeholders in any governance and / or process related matters

Support implementation of common standards, procedures, and governance processes to create and maintain consistent and best in class QR protocols

Demonstrated ability to implement continuous improvement and innovation in validation process

Assist with the various tasks to develop and coach other members of the team

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications

8-10 years of experience in a related role within technology, risk and control or internal audit

Ability to assess holistically whether corrective actions new processes / tech changes and identify gaps or documentation deficiencies

Demonstrate clear and concise written and verbal communication skills with an aptitude in communicating with senior management

Proven ability to work concurrent assignments and deliver high quality work within strict deadlines

Ability to build strong relationships and interact with Auditors, Compliance, and Independent Controls Groups at various levels.

Effective skills to influence & negotiate

Education

Bachelor’s degree / University degree or equivalent experience

Master’s degree preferred

Job Family Group : Technology

Job Family :

Technology Project Management

Time Type : Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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