Digital Account Manager

Role: Digital Account Manager

Location: Calgary - Remote

About the Role

If youre great with people naturally organised and known for your follow-through you might love this.
Were looking for a Digital Account Manager to support our leadership and personal development education business. Your focus will be on relationship management client support and clear communication making sure people feel looked after know their next steps and stay engaged with the resources available to them.

This opportunity suits people who value doing meaningful strategic work taking ownership of their results and staying accountable and who feel energised by growth and flexibility over the traditional corporate structure.

About Us

We are an established global organisation operating across 100 countries specialising in personal development and leadership education. Our focus is on providing experienced professionals with access to robust systems professional resources and a scalable operating model suited to todays digital landscape.
We deliver structured programs supported by proven processes ongoing training and a modern digital framework designed to help people grow personally and professionally while maintaining high standards and integrity.

What Youll Be Doing

• Build and maintain strong relationships with clients through clear timely communication
• Support client onboarding and ensure a smooth getting started experience
• Coordinate appointments and next steps using a structured process
• Answer questions point clients to the right resources and help them stay on track
• Keep records up to date (CRM/admin tasks notes follow-up actions)
• Maintain professional standards while operating independently
• Participate in weekly Zoom training and ongoing development sessions

What Were Looking For

• 5 years experience in account management client success customer service administration or another client-facing role
• Strong communication skills (phone Zoom and written)
• Professional-level English (spoken and written) as all our training and resources are delivered in English
• Experience with basic tech tools (Zoom email CRM or similar systems)
• Reliable self-managed and able to work independently
• A genuine interest in leadership and personal development education

Work Style and Setup

• Remote and flexible (Calgary/Alberta applicants encouraged)
• Performance based role aligned to individual contribution
• Direct Upfront Profits through structured business activity
• High autonomy in an Independent Account Manager capacity
• Training support and a clear process provided
• Due to training expectations and the level of professionalism required this role isnt suitable for students at this time

Apply now for an initial screening

Key Skills
Marketing,Public Relations,Digital Account,Google Webmaster Tools,Pinterest,Linkedln,Account Management,SEM,CRM,SEO,Content Marketing,Facebook,Email Campaigns,ROI,Analytics
Employment Type : Full Time
Experience: years
Vacancy: 1