Logistics Coordinator

Ready to shape the future of fun?

At Vortex, we have been bringing communities, businesses, and families together with innovative aquatic structures since 1995. We are proud to have created 8000 custom installations spanning 50 counties and 5 continents! Vortex creates precious memories for thousands of families around the world every day.

If you want an exciting career in an environment that values innovation and collaboration, we’d love to hear from you. We welcome all applicants and are committed to diversity, equity and ensuring everyone is empowered to succeed.

Responsibilities

• Prepare customer orders for shipment and customs procedures
• Prepare shipments via various suppliers
• Collaborate and build strong relationships with customers, carriers and representatives regarding transport by air, ocean, import and export of products to enhance the customer experience
• Ensure that the contracts with the various supply chain stakeholders are detailed and accurate
• Communicate with suppliers to confirm details for pick-up
• Maintain all transportation data including sea/air and ensure timely update of information
• Track and trace shipments, research and resolve issues related to billing or shipping anomalies, communicate the right information at the right time to customers and suppliers
• Communicate logistics processes/rules within the company in a clear manner
• Identify and communicate situations where packaging may require special design, appropriate materials, well specified rules and quantity limitation depending on the nature of the product and according to the international regulations in force
• Support the team to ensure performance, replace colleagues during vacations.

Skills and Competencies

• Ability to multi-task in a fast-pace environment and where priorities change
• Contribute to a positive team spirit
• Organized, self-starter and meticulous individual
• Customer service oriented
• Problem solving abilities
• Intermediate to advance knowledge in MS office
• Bilingual, French /English – spoken and written

Experience and Training

• 3 to 5 years of relevant experience in the transportation field
• DEC or AEC in international business, transport logistics or relevant experience
• Experience in direct import and export.

A Cascade of Benefits

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• A great company culture that sells fun!
• Opportunities to see yourself and the company grow.
• Company-paid training and education reimbursement.
• Free on-site gym and parking.
• Benefits; Health & Dental Coverage, Telemedicine & Employee Assistance, RRSP matching and more.
• A planned integration tailored to you & a buddy who will assist you during your first months at Vortex!