Supervisor - Paid Social

Is working with industry leaders a dream of yours? Do you love working in a fast-paced environment and being recognized for your work?

At OMD we are much more than just a media communications agency. We approach media in a way that creates experiences to connect with people, drive growth and make businesses stronger.

As the world grows with opportunities, we react by combining innovation, creativity, empathy, and evidence to move faster, reach further and take smarter risks.

Overall Responsibilities

Social Supervisors have excelled at campaign management and execution, are vocal and engaged leaders on their client and functional teams.

They have shown the ability to carry out strategy through structuring and planning as well as training and developing junior team members.

The Social Supervisor will take responsibility as a day-to-day manager of the Junior Social team members on their account and will help guide their growth and ensure that the team functions most effectively and with minimal errors.

Characteristics You Hold

Strategic, collaborator, creative, mediator in training, teacher, team champion, problem solver, decisive, mentor, strong multitasker, flexible, organized, fiscally responsible, passionate, can-do attitude, participator, relationship builder, proactive, partner, open minded, responsive, sense of urgency, respectful of deadline

What your day will look like

Leadership

Drive overall digital strategy and associated tactics to meet client’s goals, working closely with account lead(s)

Established as leader with the client and across all departmental teams within Resolution and our agency partners (OMD, etc.

effectively prioritizing / negotiating needs between all parties

Effectively manage and develop junior team members (mentoring, training, etc.)

Prioritize and manage quarterly priorities and ad-hoc requests to ensure they are executed on time and to client expectations by entire client team

Ability to problem solve, such as finding solutions for issues not yet attempted

Proactively share learnings and best practices across the organization

Establish oneself as an expert within their functional department and client team

Identify ways to improve team efficiency and effectiveness, such as new processes

Bring new proactive ideas to help meet client goals and grow business

Communication

Ability to consult / educate / negotiate with clients and agency partners

Effectively communicate paid media insights, reporting, trends, and new initiatives to client / agency partners and vendors (as Social has ownership of the vendor relationships)

Ability to present recommendations / ideas to client and internal team

Ability to effectively merchandise successes to the client

Help educate client team on latest trends, best practices, technologies, etc.

Demonstrates appropriate judgment through proper escalation

Job Requirements and Functional Skills

In-depth knowledge of :

Paid search or Paid social optimizations (proactive and reactive)

Forecasting and opportunity / gap analysis

Campaign management tools, including bid rules / management

Advanced search engine or social knowledge

Monitoring new search or social trends and products and evaluating application to client

Research tools / competitive analysis

Budget / pacing and billing

Understanding integrated media and Industry trends

Client scope

Bachelor’s degree in marketing, advertising or communications or relevant work experience

3+ years of work experience managing online marketing / advertising accounts

Possess general knowledge of direct marketing principles and strategies

Have strong organizational skills as applied through an ability to manage multiple projects at once

Be confident in analyzing and acting on marketing data

COMMITMENT TO IDEA :

OMG is dedicated to cultivating a workplace that not only respects but actively champions Inclusion, Diversity and Equity through Action.

This commitment ensures that our workforce composition intentionally reflects the rich cultural mosaic of Canada with representation from various dimensions of diversity.

It also drives how our team members, leadership, client services, employment practices, and relationships with all stakeholders are shaped.