Specialist, Operations - 6 month Contract

Specialist, Operations - 6 month Contract

Join to apply for the Specialist, Operations - 6 month Contract role at TaylorMade Golf Company .

Position Summary

The Operations Specialist 6‑month contract newly created position will support the Canadian operations team by analyzing the order book for improved fulfillment opportunities, providing logistic and transportation support, and leading the TM returns reconciliation program. The role effectively communicates with the warehouse for capacity planning to ensure targets are achieved and identifies and completes a continuous improvement project connected to the existing order book management, reporting and business operations.

Essential Functions And Key Responsibilities

• Work with the NAM Sales and Service teams to execute specific ball, accessory, and equipment picks that may not otherwise go automatically.
• Review the Canadian order book and work with the Customer Service team to ensure timely order fulfillment drops to the warehouses.
• Communicate with the warehouse and NAM fulfillment teams on upcoming order selections to support capacity planning and monthly targets.
• Manage the order book fulfillment for custom built clubs and components from the custom warehouse.
• Administer weekly reconciliations for the TM return program and act as liaison with customer service and third‑party vendors to complete the credit and invoice process.
• Drive analytics and reporting on key KPIs – including but not limited to On Time to Promise, Fill Rate, and Order Book Conversion.
• Lead a Continuous Improvement project to enhance existing processes.
• Provide logistical support to key strategic accounts, including unique routing, VAS and transportation needs.
• Provide operational support to custom logo, cresting and TMPL teams.
• Develop system knowledge on multiple platforms including DOMO, BI, Oracle and WMS.
• Perform other responsibilities as assigned.

Knowledge And Skills Requirements

Education, Work Experience, And Professional Certifications

Work Environment / Physical Requirements

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.

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