Sexual Assault Services Navigator

Encompass Support Services Society is an accredited, non‑profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well‑being of those we serve and those, we work along‑side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People, including the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Diverse First Nations, Inuit, and Métis who make Langley their home.

Our purpose is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our vision is to empower individuals, to connect people, and to enrich lives. We value Integrity, Inclusion, Collaboration, and Community.

Our programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low‑barrier, all‑inclusive and at no cost to participants. Annually, we provide services to over 2,500 individuals and families.

The Opportunity

We are seeking someone who wants to make a difference and has a passion for supporting individuals of any age who are survivors of sexual assault. A good fit for our organization is a self‑directed, engaging and empathetic Sexual Assault Services Navigator who has experience working with vulnerable children, youth and adults. This is a highly collaborative position, working with and in community, building close connections to other service providers and being closely tied to the Langley Child and Youth Advocacy Center. The Sexual Assault Services Navigator will determine what services participants need and how those services are delivered under the program. The Sexual Assault Services Navigator also assists with advocacy services, crisis support, and community outreach.

Job Posting

JOB POSTING : 2025-0200 SASN

DATE : December 31, 2025

POSITION : Permanent, Full‑Time

HOURS OF WORK : 35 Hours per week, flexible work schedule required with potential for some weekends and evenings

SALARY RANGE : Grid 12 : $30.18 - $33.49 hourly (depending on experience and qualifications)

BENEFITS : Extended Health, Dental, Group RSP / TFSA

VACATION : As per ESSS policy

CLOSING : Open until filled

ANTICIPATED START DATE : ASAP

Key Duties and Responsibilities

• Provides crisis response to participants and makes every effort to do so within 72 hours of the sexual assault by responding to hospital call outs, providing emotional support, identifying and addressing the emotional, safety, and logistical needs of the participant.
• Provides information and assistance in navigating justice sector services by providing, or connecting to supports such as Victim Services who will provide information regarding next steps or actions to be undertaken by the police if incident was reported, and how to obtain independent legal advice / information to determine a participant’s options. Assists with filling out forms including Crime Victim Assistance Program Applications, Victim Impact Statements and assists when speaking with and engages with justice system personnel including police and Crown Counsel.
• Develops written safety plans and critical incident reports, as needed, with the participants to manage safety and reduce the risk of further victimization by assessing, identifying, and addressing the participant’s immediate and emergency physical and emotional safety needs.
• Provides to participants general safety, wellness planning and crime prevention information and referrals to community resources including Victim Services, Victim Safety Unit, Crime Victim Assistance Program, Stopping the Violence Counselling, PEACE Counselling, Interagency Case Assessment Team (ICAT) and Outreach and Multicultural Outreach Services.
• Provides outreach to program participants including emotional and practical support, advocacy, life skills, mediation, crisis intervention, and conflict resolution. Connect program participants to community resources.
• Develops and maintains supportive and positive working relationships with program participants to ensure they are supported to make connections with family and others, as well as other resources based on their needs and preferences, including such things as housing supports, health service referrals, substance use services, mental health supports, transitions planning, life skills supports, etc.
• Provides consultation to those working with participant cases (social workers, probation officers, other organization staff, and professionals from community organizations) and to the broader community.
• Assesses referrals by gathering information, determining eligibility, service priorities and providing appropriate additional referral services as needed.
• In collaboration with direct supervisor, promotes the program and organization within the community to build awareness of the program and to support referrals and access for participants who may benefit.

Qualifications

At Encompass Support Services Society, we have prioritised equity, diversity, and inclusion. We strive to embed these principles in our programs and services and in fostering an environment of dignity, respect, and belonging. We encourage applications from persons with historical and / or current barriers to equity, who will work respectfully within our inclusive organization and diverse community.

Video Application Instructions

In lieu of a resume and cover letter, applicants are welcomed to submit a video application. Please email your video at hr@encompass-supports.com and include the following information :

We thank you for your interest and look forward to reviewing your application.

#J-18808-Ljbffr