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Customer Service Representative

Customer Service Representative

Malibu Events PromotionsHalifax, NS, Canada
7 days ago
Job type
  • Full-time
Job description

Deliver Excellence : Customer Service Representative Needed!Are you passionate about helping others and providing top-notch customer service?We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction.ResponsibilitiesRespond to customer inquiries via phone, email, or chat promptlyProvide accurate information about products, services, and policiesResolve customer issues effectively and efficientlyDocument customer interactions and maintain detailed recordsCoordinate with internal teams to address customer needsParticipate in team workshops and professional development programsIdentify opportunities to enhance the customer experienceQualificationsExcellent communication skills, both verbal and writtenStrong problem-solving abilities and attention to detailProficiency with customer service software and basic computer skillsAbility to work in a fast-paced environment and manage multiple tasksHigh school diploma or equivalent; additional education is a plusPrevious experience in customer service is preferredBenefitsOpportunities to work with clients across the USCareer growth and advancement within a dynamic companyCollaborative team culture focused on customer satisfactionAccess to workshops and ongoing professional developmentJoin us in delivering exceptional customer service. Apply today!