Technical Sales - Calgary

Description

Responsibilities :

• Partners with Sales Manager to develop and recommend strategic sales plans for their area.
• Conducts Customer Visits and prepares / submits a Customer Contact Report within 3 days of the meeting outlining what was discussed, identifying attendees, and establishing action / follow up plans.
• Identifies and calls on customers who have been dormant for a period of 6 months or longer to determine why they are no longer purchasing from us and to try to regain their business.
• Prepares sales report showing sales volume, potential sales, and areas of proposed client base expansion.
• Attends training and becomes very knowledgeable about our products and their application. Keeps abreast of new products along with their part numbers, description, and function.
• Monitors and evaluates the activities and products of the competition.
• Compiles and maintains customer lists with the contact person including phone numbers, addresses, hierarchy, and other contacts within that company.
• Responds to quote requests by compiling prices, credit terms, delivery dates, and other data as required by the customer in a professional manner.
• Responds to customers who fall behind on their payments to the company and ensures that follow-up sales calls are made to provide every opportunity to collect such payment.
• Responds to customer requests, complaints, questions, changes, and concerns regarding their order either directly or partnering with the Technical Services team to ensure appropriate and timely resolution.
• Places correct and detailed sales orders into the computer system so the sale will be processed correctly and in a timely manner.
• Entertains the customers including lunches, dinners, and other social events while keeping within the guidelines of the company policies and procedures.
• Travels to customer district locations for sales calls, visits, training, entertainment, troubleshooting, or to respond to complaints.
• Represents company at trade association meetings to promote product.
• Delivers sales presentations in a professional manner using PPT, product demonstration, and / or public speaking; may or may not partner with Technical Services team for these presentations.
• Adheres to all company safety standards, policies, and procedures.

JOB REQUIREMENTS

Education and Training

Expectations

Technical Requirements

Certificates, Licenses & Registrations

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