Receptionist, Kitchener, ON

We are currently seeking

a friendly Receptionist to join our dynamic team. As the first point of contact for our organization, the Receptionist plays a pivotal role in creating a positive and welcoming environment for our clients, visitors, and employees.

This is an excellent opportunity for an individual with a passion for delivering exceptional customer service and ensuring smooth office operations.

WHAT YOU’LL DO

Answer and transfer all telephone calls to the mainline accordingly

Greet and direct all visitors accordingly

Schedule meeting rooms and appointments

Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials as required

Register guests with the building concierge and manage visitor guest passes

Record and relay information to appropriate stakeholders in a timely manner

Maintain the copy and mail rooms accordingly, ensuring office equipment (e.g. photocopiers, postage, etc.) is operational and appropriate inventory is in stock

Order office supplies and manage inventory

Order stationary and business cards as directed

Manage all mail and couriers, including but not limited to preparing courier packages, coordinating pick-up and delivery, confirming delivery / receipt with appropriate stakeholders, and resolving any related issues in a timely manner

Liaise with building management on maintenance issues

Check invoices on AP System and file accordingly

Respond to basic client and general enquiries and escalate complex queries to the appropriate parties

Enter or process data, orders, requests, or information as required

Perform clerical or administrative duties as needed, such as : assisting with filing and database systems, attendance records and other related office support duties

Maintain the meeting rooms, ensuring they are clean, tidy, and ready for use

Maintain the kitchens, ensuring they and related amenities are clean, in stock, and ready for use

Maintain the lobby, ensuring it is clean, tidy, and presentable at all times

Any other reasonable duties and responsibilities assigned

WHAT WE’RE LOOKING FOR

Post-Secondary education is an asset

2+ years of relevant experience or a combination of education and experience

Experience in the real estate sector is an asset

Demonstrated proficiency with all applicable software packages including but not limited to MS Windows and MS Office, including MS Word, Excel, Outlook, and PowerPoint

Excellent verbal and written communication skills

Fluency in French is an asset but not mandatory

Excellent interpersonal and customer service skills

Excellent time management and organizational skills

Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment

Must operate with a sense of urgency, quickly responding to Stakeholders

Must have a positive, professional attitude

Must be detail oriented

Must demonstrate professionalism at all times

Must be able to work well independently with an ability to work collaboratively with others

Must be able to maintain confidentiality, utilize judgment, and work with minimal supervision

WHAT’S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate
• Comprehensive and competitive benefits plan
• A supportive, caring and diverse work environment designed for your growth and well-being

Location :

On-site Kitchener, ON

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.