Operations Technology AnalystKasu Capital • Hamilton, ON, CA

Operations Technology Analyst

Kasu Capital • Hamilton, ON, CA

14 days ago

Job type

Full-time

Job description

Kasu Capital transforms ordinary single-family homes across the U.S. into best-in-class vacation rentals that wow guests and outperform the market. We pair a customer-first mindset with disciplined, repeatable operations—supported by technology—to deliver consistent stays and strong returns.

Why this role exists

As our portfolio grows, execution quality and operational consistency become a competitive advantage. We’re hiring a solutions-oriented technologist who is obsessed with making day-to-day operations and property buildouts faster, clearer, and more reliable .

You’ll sit at the intersection of operations, construction, and design , owning the tools and workflows that power buildouts and ongoing operations. You’ll help teams execute furniture packages, deliveries, installs, punch lists, maintenance, and property launches—by configuring software, improving processes, integrating systems, and troubleshooting issues quickly.

This is a hands‑on role focused on measurable outcomes : fewer misses, faster cycles, cleaner handoffs, and better guest experiences.

Our core tools (today)

You don’t need prior experience with all of these, but you do need the ability to learn fast, troubleshoot confidently, and connect systems together :

Monday.com (project + construction / design tracking)
Guesty (PMS / operations)
Enso Connect (guest messaging + experience)
Airbnb, Vrbo, Booking.com (OTAs / listings + performance)
Quo / OpenPhone (guest & team communications)
Airtable + Google Sheets / Excel (data + light reporting)
PriceLabs (dynamic pricing / revenue management)

What you’ll do

Operations + buildout systems ownership (tools, workflows, adoption)

Own configuration and day-to-day enablement of our ops / buildout systems (Monday.com, Guesty, Enso Connect, Quo / OpenPhone, and supporting tools)

Build reliable workflows that teams actually follow : tasking, approvals, procurement tracking, deliveries, installs, punch lists, maintenance dispatch, and launch checklists

Create role-based views / dashboards so each team sees what matters (construction, design, ops)

Drive adoption through simple training, clear documentation, and thoughtful defaults

Build repeatable workflows for furniture packages : standard bundles, alternates / substitutions, lead times, budget tracking, and delivery coordination

Track buildout progress across properties and proactively surface risks (delays, missing items, vendor issues, install scheduling)

Improve field execution with checklists, photo standards, and structured updates that reduce rework and missed details

Support design + construction teams to keep projects moving and reduce “where are we at?” overhead

Tool troubleshooting & integrations (make systems talk to each other)

Troubleshoot issues across tools (permissions, sync issues, templates, automations, data inconsistencies, user errors) and resolve quickly

Build low-code / no-code automations (Zapier, Make, n8n) to reduce manual coordination (task creation, notifications, status updates, reminders, handoffs)

Maintain clean system hygiene : naming conventions, templates, automations, and change logs

OTA listing accuracy & operational alignment

Ensure properties are launched correctly across Airbnb, Vrbo, Booking.com with accurate amenities, policies, photos, and check-in details

Own ongoing listing QA and updates tied to buildouts and ops changes (new amenities, furniture upgrades, updated photos, rules, guest flows)

Partner with ops / design teams to ensure what’s listed matches reality (reducing complaints, cancellations, and low reviews)

Reporting that drives action (lightweight, ops-focused)

Build simple reporting in Sheets / Excel (and within tools) that helps teams act : project status, open punch lists, install readiness, maintenance backlog, recurring issues, vendor performance

Track quality signals tied to execution : recurring guest complaints, review themes, maintenance frequency by category, turnover misses

SOPs, playbooks, and training

Create, publish, and maintain SOPs, checklists, templates, and Loom videos for workflows and tools

Standardize “how we build out a property” and “how we operate a property” so execution is consistent and trainable

Keep documentation current as processes change

Revenue Management Support (Pricelabs + PMS)

Help maintain and improve our dynamic pricing setup (PriceLabs) and ensure it’s correctly connected to Guesty / OTAs

Monitor pricing health and basic performance signals (rate coverage, orphan dates, minimum stays, event / season overrides) and flag issues to ops leadership

Support ongoing rule updates tied to operational realities (turn days, maintenance blocks, lead times, stay restrictions)

What makes you a great fit

Ops-first technologist — you care about execution, adoption, and measurable outcomes

Tool-agnostic quick learner — you can pick up new software fast and troubleshoot confidently

Workflow builder — you can turn messy processes into repeatable systems and templates

Comfortable integrating tools — Zapier / Make / n8n experience is a big plus; basic API literacy helps

Data competent — strong in Sheets / Excel; can clean data and produce useful reporting

Clear communicator — you translate tech into plain English and write crisp documentation

Collaborative — you like working with construction, design, and operations teams to solve real problems

Bonus points (not required)

STR / hospitality ops experience;

Guesty / Enso Connect familiarity;

construction project coordination;

procurement / logistics.

Success in the first 6 months

Buildout execution improved — Furniture procurement + delivery + install tracked end-to-end with fewer misses and clearer accountability

Project visibility created — A simple, trusted dashboard shows live status, blockers, and next actions per property

Tooling works reliably — Fewer system breakdowns; faster issue resolution; teams trust the stack

Automation wins delivered — At least 3 recurring coordination tasks automated or significantly streamlined

SOP library launched — SOPs + Loom videos published for buildout workflows (procurement, deliveries, installs, punch lists, property launch)

Listing accuracy improved — OTA listings reflect reality consistently, reducing complaints and improving reviews tied to execution issues

What we offer

Compensation : CAD $75,000–$85,000 base + performance bonus (based on impact and execution outcomes)

Growth path into senior operations systems / construction operations / operational excellence leadership as our portfolio expands

Collaborative, high-energy culture focused on guest delight and continuous improvement

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Information Technology

#J-18808-Ljbffr

Create a job alert for this search

Operations Technology Analyst • Hamilton, ON, CA

Similar jobs

Stock / Options Trader - Remote

Maverick Trading • Hamilton, ON

Remote

Full-time

Remote Day Trader – Stocks, Options & Futures | Amsterdam, North Holland.We profit only when you profit — no challenges, no gimmicks. Before you continue, please watch this short recruiting vid...Show more

Last updated: 3 days ago • Promoted

Quality Improvement Lead & Staff Development Coordinator

Arbour Creek Care Centre • Hamilton, ON, Canada

Full-time

How do you bring kindness to others every day?”.Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy.We are committed t...Show more

Last updated: 30+ days ago • Promoted

Partners

ATIA Ltd • Hamilton E8H, ON, Canada

Full-time

ATIA Ltd is multinational company which has 2 main sectors : .First sector : ISO Standards - which includes : .Second sector : Software Development. Developing applications for all technologies and platfo...Show more

Last updated: 3 days ago • Promoted

Center General Manager : Lead Coaching & Growth

KidStrong • Milton, Halton Region, Canada

Full-time

A leading child development center in Milton, Canada, is seeking a General Manager who will oversee all center operations. The role requires a strong background in coaching and management, as well a...Show more

Last updated: 15 hours ago • Promoted • New!

Operations Technician

Express Employment Professionals • Hamilton, ON, Canada

Full-time

Our client is expanding and is looking for a reliable Operations Technician to support plant operations, equipment monitoring, material handling, and quality control. This role is perfect for candid...Show more

Last updated: 20 days ago • Promoted

Senior Systems Engineer

Essence Coaching Group • Hamilton, ON, Canada

Full-time

Lindsay, Ontario, Canada (Hybrid).CAD 165,000 – 210,000 gross / year.A senior-level Systems Engineer is sought to lead aircraft- and system-level engineering activities for next-generation elec...Show more

Last updated: 17 days ago • Promoted

Field Operations Specialist

American Iron and Metal • Hamilton, ON, Canada

Full-time

American Iron & Metal (AIM).We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become pa...Show more

Last updated: 30+ days ago • Promoted

Dayforce Solution Architect

BDO Canada • Hamilton E8H, ON, Canada

Full-time

BDO Digital is a firm built on a foundation of positive relationships with our people and our clients.Each day, our professionals provide exceptional service, helping clients with advice and insigh...Show more

Last updated: 22 days ago • Promoted

Food Services Helper (# PDSB26-004)

Provincial and Demonstration Schools Branch • Milton, Ontario, Canada

Part-time +1

Provincial and Demonstration Schools Branch.Temporary Fixed-Term position (Available February 2026 until June 2026).Indicates the salary listed as per the OPSEU Collective Agreement.The Ministry of...Show more

Last updated: 5 days ago • Promoted

Bilingual Senior Data Analyst

Driven Brands Canada • Hamilton, ON, Canada

Full-time

Title : Senior Data Analyst - Bilingual Reports to : Director of Strategy and Performance Analytics Summary Uniban is searching for an experienced and highly accurate Senior Data Analyst, highly moti...Show more

Last updated: 30+ days ago • Promoted

Full Stack Developer

TreowGroup Recruitment • Dundas, ON, Canada

Full-time

Hamilton-based client, is seeking a.The Full Stack Developer will play a critical role in maintaining and enhancing existing systems, supporting the development of new modules and applications, and...Show more

Last updated: 30+ days ago • Promoted

Short-Term Operations Planner

RONA • Milton, ON, Canada

Full-time +1

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more

Last updated: 24 days ago • Promoted

Field Operations Leader - Road Services & Paving

BJRC Recruiting • Acton L0P, ON, Canada

Full-time

A well-established contractor in Ontario is seeking an experienced leader to oversee daily operations within the road services sector. The role requires a hands-on approach with full operational res...Show more

Last updated: 4 days ago • Promoted

Information Technology Private Tutoring Jobs Caledonia

Superprof • Caledonia, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Operations Manager

Edson Packaging Machinery Ltd • Hamilton, ON, Canada

Full-time

ProMach's Edson Packaging Machinery division, is seeking an Operations Manager to lead plant operations.Are you motivated by this work?. You’ll oversee production scheduling, manage manufa...Show more

Last updated: 30+ days ago • Promoted

It Administrator

Top Tier Talent Group • Hamilton, ON, Canada

Full-time +1

IT Administrator – Permanent, Full-Time (Golden Horseshoe – Onsite).A leading law firm in the Golden Horseshoe region is seeking a dedicated IT Administrator to provide full-t...Show more

Last updated: 30+ days ago • Promoted

Business Analyst, Operations

Vaco by Highspring • Milton, ON, CA

Temporary

Our client is sourcing a Business Analyst Operations for a 6-month contract.Work with teams across the organization to understand how processes currently operate. Participate in working sessions to ...Show more

Last updated: 8 hours ago • Promoted • New!

IT Business Analyst

Sethi International Trans Inc. • Milton, ON, Canada

Full-time +1

Milton, Ontario (On-site / Hybrid).We specialize in cross-border freight, fleet operations, and technology-driven logistics solutions. As part of our digital transformation and operational growth, w...Show more

Last updated: 21 days ago • Promoted