Treasury Support Analyst

Role Summary :

The Treasury / Capital Markets Trading Support Analyst provides 1st and 2nd line support for a live trading environment supporting Treasury and Capital Markets product lines. The role partners closely with trading, operations, technology, and external / internal vendors to ensure platform stability, accurate instrument pricing, and timely resolution of production issues across key front-office trading systems.

Key Responsibilities :

• Deliver Level 1 & Level 2 “trade floor” support for Treasury and Capital Markets trading activities, ensuring availability and responsiveness in a high-pressure environment.
• Support trading products including Commercial Paper, Bonds, Loans & Deposits, and Swaps , maintaining continuity of front-office operations.
• Provide functional and technical support for Treasury trading applications including Kondor+ (Kondor+ USA or similar), Orchestrade , internal banking applications, and Control-M (or equivalent scheduling tool) .
• Troubleshoot and resolve production incidents and user queries, including :

Ensuring correct pricing of instruments and resolving valuation discrepancies.

Analyze recurring issues and propose preventive fixes.

Assisting with timely project execution and coordination with project managers.

Required Skills & Experience :

Technical Requirements :

Working Conditions / Additional Details :