Mortgage Documentation Officer

We are looking for an individual to join our growing team who is eager, confident, has an eye for detail and is self-led. As a Mortgage Documentation Officer, you demonstrate excellency in decisioning mortgage conditions and reviewing pre-funding documentation in a paperless environment to ensure policy, regulatory and audit requirements are satisfied. You are extremely organized and possess an intrinsic drive to provide high value customer service to referral sources.

You know that the how matters, that is why you put our people and clients at the forefront of your decision-making!

Your Role :

• Reviewing, validating and approving conditions for files including various Income Types, Down Payment, Title Searches, Credit Bureaus, Purchase documents, Company Documentation, Condominium Documentation
• Being accountable for fraud detection and ensuring a satisfactory inspection and audit
• Reviewing and signing off on applicable Solicitor conditions
• Ensuring adherence to bank protocols, procedures, regulatory, and AML requirements
• Working in a fast-paced and dynamic environment with tight timelines, providing service levels influenced by and in line with incoming volumes and team capacity
• Driving the application pipeline forward through consistent follow-up on all “approved” files through analysis of the scheduled funding report on a weekly basis
• Maintaining a 24-hour turnaround time for communication touchpoints
• Crafting efficiencies and challenge the status quo by providing alternative document solutions that are within protocol and in collaboration with the customer / referral source
• Supporting Underwriters and Business Development Managers through collaborative condition fulfillment

Your Team :

Joining our team means being part of a leader in Alternative Mortgage Lending, where you'll have the chance to work with a diverse range of clients, a variety of documentation, and deliver impactful solutions. If you’re ready to take on a fulfilling role, build lasting relationships, and grow your career in a dynamic, customer-focused environment, this is the perfect place for you. Apply now and make a real difference in the lives of borrowers across Canada!

Requirements :

Your benefits

In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Join us!