Senior Manager - Microsoft Solution Architect

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and economies worldwide. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, our clients, and our communities.

Your key responsibilities

Leadership & Technical Oversight

• Provide solution leadership for Microsoft Dynamics 365 Customer Engagement and Power Platform, shaping architecture standards, solution design approaches, and strategic technical decisions across client engagements and the broader practice.
• Act as a visible technical leader within the practice, advancing platform maturity, promoting best practices, and helping client-facing teams understand and confidently apply the Microsoft AI Business Applications platform.
• Mentor and coach delivery teams and client stakeholders, strengthening capabilities in enterprise‑grade solution design, secure development, integration, automation, and responsible use of AI.
• Contribute to practice operations and growth, including advising on staffing and role alignment, supporting recruitment and contractor oversight, and helping ensure the right skills are deployed to the right engagements.

Solution Architecture & Innovation

Client Engagement & Enablement

Business Development & Strategic Advisory

Skills And Attributes For Success

To qualify for the role, you must have

Ideally, you’ll also have

Microsoft certification : Dynamics 365 Customer Service Functional Consultant Associate (MB‑230) or Dynamics 365 Customer Engagement–related certifications, combined with :

Additional Microsoft certifications demonstrating breadth and depth, such as :

AI‑related certifications or applied experience, such as :

What We Look For

What We Offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well‑being. Plus, we offer :

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https : / / www.ey.com / en_ca / about-us / corporate-responsibility / equity

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