Service Coordinator
Do you enjoy working in a busy office environment, have strong communication skills and excellent organizational skills?
If so, Naylor has an exciting opportunity for you!
We are currently seeking a Service Coordinator to support our Oakville office location. In this role, you will be responsible for
- Dispatching field technicians to various service calls according to priority levels, technician availability and skill set.
- Maintaining a schedule of work to be performed, monitoring open tickets / work progress and informing managers of issues.
- Coordinating after hours work to be done, schedule and follow-up with technicians regarding work to be performed.
- Providing administrative support as required (accessing work orders through work order systems, document processing)
Our ideal candidate will have the following credentials
- Bachelor's Degree (History, Philosophy, Psychology grad welcome!) or College Diploma preferred
- Previous work experience answering phones in a busy office environment is an asset
- Excellent communication, organizational, and problem-solving skills
- Strong interpersonal and customer service skills
- Professional phone manner
- Proficiency with MS office specifically, Microsoft Excel, Word and Outlook
- Strong attention to detail and the ability to multitask
- Proficiency with computers
- Willingness to take on other duties as needed
What we can offer you
- We offer competitive salary
- Generous benefits package
- RRSP matching
- Profit sharing
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