Ready to dive into an exciting role whereyoull be the ultimate customer support maestro Our client is on thelookout for a dynamic individual to join their team as the gotoliaison between their internal squad and the cherished customers.
If youve got a knack for turning frowns upside down and makingcustomers day this could be your perfectmatch!
JobTasks :
Show some love by smoothlyhandling orders from our clients awesome customers both over thephone and online through the fancy JD Edwards E1system.
Be the info guru! Answer all thoseburning questions about product availability pricing and where theheck that precious order is at the moment.
Supercharge the shipping game using E1 ensuring those goodies reachthe customers right on time.
Be the hero whosalways one step ahead! Keep an eagle eye on the orders foresee anypotential hiccups and work with the team to have a backup planready to roll.
Embrace those unexpectedchallenges with grace and knowledge making sure the customers walkaway with a huge smile on their faces.
Becomethe ultimate friendshipbuilder! Forge strong bonds with theimportant folks in our customers organizations because longtermpartnerships are the real deal.
Make sure thecrystal ball is clear! Work with customers to ensure thosepredictions are spoton and orders are in before the clock strikestoo late.
Be the Sherlock Holmes ofproblemsolving! Work hand in hand with other cool cats from variousteams like Sales Credit Research & Development Schedulingand Traffic to troubleshoot any product or service issues like apro.
Keep things shipshape by ensuring all thosecustomer master files are uptodate and accurate in E1. Think of itas your secret mission to meet their every serviceneed.
Rock that profitability boat by knowingthe ins and outs of the sales game from taxes to margins to volumeto delivery handle it all like a true pro!
Bethe captain of improvement island! Dive into identifying how we cando things better and aim for the stars in smashing thoseperformance goals.
Keep that learning trainchugging along! Jump on board any training opportunities to up yourgame and show off thoseskills.
Qualifications :
Areyou the ultimate tech whiz navigating through the Microsoft Officesuite like a boss We need you to be a wizard with Excel Word andPowerPoint.
No biggie if you can pull off some tricks in French orSpanish too!
Are you the Sherlock Holmes ofattention to detail and organization Were on the lookout forsomeone who can spot a needle in a haystack and organize it alllike a pro.
Do you have experience dancing withthe big boys like JD Edwards Oracle or SAP Show us what youve gotin the enterprise resource packageworld!
Join the funlovingteam and be the superhero for ourcustomers!
Trevor Frances is a specialized talentsolutions firm that connects highly qualified job seekers toopportunities at great companies.
We offer permanent jobopportunities in many different industries.
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