hotel manager
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 35 hours per week
- Education : Bachelor's degree
- Experience : 2 years to less than 3 years
Work setting
Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Prepare budgets and monitor revenues and expenses
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients / guests with special needs
- Establish work schedules
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
Other benefits
Free parking available
Support for persons with disabilities
- Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
- Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Supports newcomers and / or refugees with foreign credential recognition
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and / or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and / or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and / or networking opportunities for mature workers
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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