assistant manager - accommodation services

Farewell Harbour Lodge
Telegraph Cove, BC, CA
$35 an hour
Temporary
Full-time
  • Work Term : Seasonal
  • Work Language : English
  • Hours : 40 hours per week
  • Education : Other trades certificate or diploma
  • Experience : 3 years to less than 5 years
  • Marine biology and biological oceanography
  • Outdoor education
  • Marine transportation, other
  • Photography

Work setting

  • Staff accommodation provided
  • Remote location
  • Tour boat
  • Tourism
  • Tourism / travel services
  • Marine
  • Management

Budgetary responsibility

0 - $100,000

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients / guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Provide outdoor, wilderness and wildlife instruction

Supervision

5-10 people

Certificates, licences, memberships, and courses

  • First Aid Certificate
  • CPR Certificate

Type of guide

Escorted group travel guide

Tours focus

Boat tours

Type of experience

Marine transportation company

Equipment and machinery experience

Small boat

Area of specialization

Marine biology

Security and safety

Criminal record check

Transportation / travel information

Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload

Screening questions

  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • 5 hours ago
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