Customer Service Representative

We are looking for a full time Customer Service Representative to join our team in our Sarraco Crane Division located in Langley, BC. Our ideal candidate will represent Sarraco Crane Division with a strong positive attitude and a drive to succeed; all in an effort to ensure optimal client satisfaction.

We offer a comprehensive compensation and benefits package that includes :

• Competitive salaries plus bonuses
• Generous RRSP matching program 5% (after one year)
• Full health and dental benefits (shared costs)
• Great schedule-Monday to Friday 8-5
• Personal & Professional Development Opportunities
• Fun & engaging working environment
• Free parking

Principle Responsibilities

Required knowledge and training

The Hercules Group of Companies  is a national leader in industrial lifting, rigging, material handling, and safety solutions, proudly supporting critical industries across Canada. With multiple business units and branch locations coast to coast, we deliver high-quality products, certified inspections, specialized training, and reliable field services to keep our customers safe and productive. Our teams work collaboratively, innovate constantly, and share a commitment to exceptional service. At Hercules, we invest in our people, promote from within, and provide opportunities for continuous learning and career growth.

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

Please note : Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment.