Early Stage (ESOP) Dialer Agent

International Financial Group
Mississauga, Ontario
$16 an hour
Full-time

Our client, a large financial institution, is looking for a Early Stage (ESOP) Dialer Agent for a 6-month remote work position.

This is an excellent opportunity for a Early Stage (ESOP) Dialer Agent with a financial services background

As a Early Stage (ESOP) Dialer Agent your duties will include but not be limited to :

  • Performing inbound and outbound calls to clients to collect past-due payments;
  • Responding to questions about past-due accounts; and Work out a payment plan.
  • Completing risk assessments and providing clients with remedies for hardships.

Qualifications required for the Early Stage (ESOP) Dialer Agent include :

  • Strong communication and writing skills - French / English is an asset but not mandatory
  • 2 years of previous call center or customer service experience
  • Basic understanding of Consumer Collections and relevant functional procedures
  • 30+ days ago
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