Lead breakfast Server

Work for one of Canada’s most unique destinations and check off a bucket list job. Tyax Lodge & Heliskiing is a full service wilderness lodge.

We guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first.

Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.

A perfect job for a morning person. As the Lead Breakfast Server at Tyax Lodge & Heliskiing, you will be an ambassador for the company.

You will provide warm, personalised service and have an extensive knowledge of our food and beverage program. You will be responsible for the guest’s well-being during breakfast and at times lunch in our dining room.

WHAT’S IN IT FOR YOU :

• Subsidised, modern shared townhouse-style accommodation with beautiful mountain views
• Complimentary transfers at the start and end of season
• Three meals per day served in employee cafeteria
• Employee use of our spa facilities and a 24-hour access to our full gym, based on availability
• Free use of sports equipment : skates, x-country skis, snowshoes, and watercrafts during summer
• Discounts on branded outdoor clothing : Arcteryx, Icebreaker and more
• Employee events
• Be part of a fun and welcoming diverse team from all over the world
• Put money aside for your travel plans and at the same time experience the amazing Canadian wilderness

POSITION HIGHLIGHTS :

• Ensuring a seamless dining experience for our guests during breakfast & lunch
• Provide in-depth knowledge of company’s products and services
• Taking, drink and coffee orders and delivering to guests in a timely manner
• Use proper serving techniques
• Prepare beverages using proper techniques, including specialty coffees, non-alcoholic and alcoholic beverages
• Maintenance of the buffet breakfast, ensuring items are always well stocked
• Clear tables and re-set the dining room for lunch and dinner service
• Consistently offer professional, friendly and engaging service
• Check on guest satisfaction
• Handle complaints and concerns of guests and bring these to the manager’s attention when necessary
• Practise responsible alcohol service
• Responsible for bringing daily float to each shift, completing daily server cashout
• Responsible for maintaining a cheerful, courteous disposition and a neat, clean and professional image with the ability to maintain a calm demeanour in a fast paced, high intensity environment
• Complete daily, weekly and monthly cleaning duties as per requirements and training
• Follow all safety and sanitation policies when handling food and beverage
• Communicate with the kitchen department to ensure efficiency and a high level of service
• Maintain set Health & Safety standards
• Follow the regulations set forth by the B.C. Liquor Control and Licensing Branch
• Operate according to the policies, procedures and quality standards established by the company

QUALIFICATIONS & ATTRIBUTES REQUIRED :

• High School Diploma
• Must have Serving it Right certificate or obtain one prior to commencing employment
• Required to be of legal age (19 years) to serve alcohol in British Columbia
• Experience in food & hospitality industry with knowledge of the food and beverage service process
• Possess excellent knowledge of coffee drinks
• Possess knowledge for highballs, cocktails, wine and beverages
• Possess excellent communication, interpersonal, organisational and customer service skills
• Must be a team player, and also be able to work independently
• Responsible and dependable with a poised and friendly attitude
• Must have attention to detail and the ability to multitask
• Must be flexible in regards to scheduling and working shifts
• Fine dining experience and extensive wine knowledge is an asset
• Experience with POS systems is an asset
• Additional language skills are an asset

PHYSICAL DEMANDS :

• Will be required to be on your feet for extended periods of time
• May be required to lift, bend and reach

Visa Requirements :

Must be legally eligible to work in Canada

Note : Due to the nature of our business all members of the team may be required to take on additional responsibilities at times to ensure an exceptional guest experience.

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