Technical Support Operator

Job Description

Job Description

Who We Are :

Cold Bore Technology is the new foundational standard in frac enterprise communication.

Cold Bore’s LayerZERO is the industry approach to a scalable foundation and future, the only company in North America providing a standard protocol enabled base layer (LayerZERO) for frac which not only services operators but service companies as well.

Cold Bore Technology “Automates & Standardizes” the entire operation through an enterprise solution.

LayerZERO Enterprise Communication enables Centralized Data Collection and Bidirectional Communication for the Entire PAD allowing for :

• An industry standard protocol that allows all services to have immediate bi-directional communication
• Supported by third party development teams for software products
• 24-hour pad health monitoring and troubleshooting reducing complexity and downtime
• Remote completion capabilities with a singular shared timestamp
• Real-time LayerZERO to Edge Server across all frac operation services including in-between interoperable capture (Well Swap, Switches, Zipper, etc.) for critical path evaluation

Cold Bore delivers on the desire for Industry Standardized “clean” data foundation for completions’ technology and execution. Offering best practices of industry standardized format and enabling frac operations to be both Effective AND Efficient, not solely focused on NPT and avoiding extra costs, but more so the combined effectiveness with the results leading to better production, as well as efficiency.

Role Description :

Cold Bore Technology is seeking a Remote Technical Support Operator to join our growing RTOC team. Reporting to the RTOC Coordinator, you will be responsible for providing technical support and expertise to customers and Field Technicians remotely. This role is an opportunity for a self-starter to grow their experience in the exciting world of high tech, working with some of the smartest people in the industry to revolutionize completions through IIoT smart technology. Working in a fast-paced team environment, this role requires a self-motivated individual with a high degree of collaboration and innovation. Come work with a ground-breaking and result-driven team determined to transform the Oil & Gas Industry through technology!

Responsibilities :

Requirements :

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