Desktop Support Analyst(Vehicle must have)

Desktop Support Analyst(Vehicle must have)

Desktop Support Analyst(Vehicle must have)

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Power Staffing Solutions provided pay range

This range is provided by Power Staffing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$20.00 / hr - CA$23.00 / hr

We are seeking a motivated and detail-oriented Desktop Support Technician to provide first-level technical support to end users. The ideal candidate will have experience with Windows 11, ticketing systems, and a foundational understanding of networking and Active Directory. This role requires strong problem-solving skills and the ability to support a variety of hardware and software environments.

Key Responsibilities :

• Provide technical support for end-user hardware such as desktops, laptops, mobile devices, and printers
• Troubleshoot and resolve issues related to Windows 11 operating systems
• Use a ticketing system to log, track, and manage service requests
• Manage user accounts, passwords, and group memberships in Active Directory
• Assist with basic network troubleshooting, including connectivity and access issues
• Collaborate with other IT team members to escalate and resolve complex issues
• Maintain accurate documentation of issues and solutions

Required Qualifications :

Seniority level

Seniority level

Entry level

Employment type

Employment type

Contract

Job function

Job function

Information Technology

Industries

Retail

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