Accounts Receivable Associate

Accounts Receivable Associate

As the leading and largest residential property management company in North America, FirstService provides full-service, professional community management services to more than 8,000 properties and over 1.

6 million residential units across three provinces in Canada and twenty-one states in the United States. Each day, every member of our team strives to fulfill our mission to deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in our care.

Why choose Us

• We offer career advancement opportunities
• A comprehensive benefit plan
• Work perks
• Discounted gym membership
• Hybrid work environment with flex hours
• Employee Assistance Program
• Casual dress code
• The opportunity to be a part of a great team

The AR Associate will be a highly motivated self-starter who will be responsible for Collections and Deposits, including the following duties, and is expected to follow the procedures as outlined below, for all corporations within their respective portfolio.

Duties & Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

In addition to exceptional customer service, the following is the outline of duties :

• Follow up with owners & developers in arrears about payment
• Take calls from owners, property managers / site staff, developers and Solicitors
• Create memos in Yardi for each interaction with an owner / anyone regarding a specific unit.
• Run / analyze monthly A / R reports and update your tracking spreadsheet accordingly
• Communicate with the Property Manager regarding any back charges’ issues.
• Deposit cheques received in the mail and from sites must be deposited by the end of the next business day.
• Make one-month calls / send emails and update the Memo section of Yardi
• Stop PAPs of units scheduled to close in the current month before the 15th
• Deposit the 1st of the month Post-Dated checks the first week of the month.
• Create and send out monthly developer invoices
• Process the monthly NSF reports issued from the bank and issue NSF letters
• Send out two months arrears (CEA, Back Charges, Developers) letters by the 10th of each month
• Communicate with Property Managers regularly on key issues. Additional Duties & Responsibilities
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Observe and notify supervisor of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.
• Purge Files in Filing Cabinets
• Keep up to date with Status Request for units that are selling closings are to be done on a timely manner.

Education & Experience

• High school diploma or equivalency preferred. College level courses in accounting
• One (1) to three (3) years of Accounts Receivable, Collection experience preferred.
• MS Office (Word, Excel)

Knowledge, Skills & Proficiencies

To perform this job successfully, an individual must :

• Be able to handle a heavy workload and meet deadlines
• Be a team player who can work in a fast-paced environment
• Work well under pressure and remain detail focused
• Embrace working in a flexible hour environment, as some evenings may be required in order to meet deadlines.
• Have excellent verbal and written skills, able to get ideas across and maintain composure in a changing environment
• Have excellent time management and prioritize responsibilities
• Have excellent attitude and willingness to continuously learn and update skills in order to remain competitive and challenged

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

INDHON