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inbound customer service representative - contact centre

inbound customer service representative - contact centre

CEC Personnel SolutionsNorth York, ON, CA
18 days ago
Salary
CA$43,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience : 3 years to less than 5 years
  • or equivalent experience

    • Work setting

    • Private sector

      • Tasks

    • Assist in the preparation of brochures, reports, newsletters and other material
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Maintain records and statistics
    • Receive payments
    • Answer clients' inquiries and provide information

      • Computer and technology knowledge

    • MS Outlook

      • Security and safety

    • Criminal record check

      • Transportation / travel information

    • Own transportation

      • Work conditions and physical capabilities

    • Attention to detail

      • Personal suitability

    • Punctuality
    • Excellent written communication
    • Reliability
    • Team player
    • Ability to multitask
    • Dependability

      • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you have previous experience in this field of employment?

      • Health benefits

    • Dental plan
    • Health care plan
    • Work Term : Permanent
    • Work Language : English
    • Hours : 40 hours per week