Maître d'hôtel

Energetic and passionate about customer service, the ideal candidate has a knack for problem solving and strong leadership skills!

Reporting to the Director of Food and Beverage, the Maitre D will coordinate all front-of-house food and beverage operations. Passionate about delivering exceptional guest experiences and knowledgeable in wines and spirits, they create memorable moments while supporting the team in providing high-quality service.

WHAT YOU'LL DO

• Ensure guest satisfaction and the overall quality of the customer experience
• Anticipate guest needs, respond promptly, and recognize returning guests
• Manage the monthly inventory of wines and spirits
• Provide hands-on support to the team with various service-related tasks to ensure smooth operations
• Work closely with the Food & Beverage Manager
• Present and train the team on new products (wines and spirits)
• Develop the cocktail menu
• Manage wine selection and maintain professional relationships with suppliers to ensure a high-quality offering

WHAT YOU'LL BRING

• Hotel experience is an asset
• At least 5 years of relevant experience in the restaurant industry
• At least 5 years of relevant experience in management
• Strong knowledge of wine, cocktails, and mixology
• Collaborative leadership style with strong managerial skills; an effective trainer focused on employee engagement
• Professional, enthusiastic, personable, and proactive
• Ability to work under pressure during peak hours
• Excellent verbal and written communication skills

WHAT WE OFFER

• Passionate about travel? Take advantage of great rates when you stay with Germain Hotels to travel the country. Again and again!
• A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
• Squats help you relax? Get access to a gym right in your workplace.
• Benefits plan paid 50% by the employer for full-time employees.