Senior Specialist Real Estate Operations

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?

We are looking for an organized and adaptable candidate who thrives in a dynamic environment and excels as a flexible, effective communicator across business lines, supporting a variety of initiatives, processes, and procedures.

Advantages

• Well known and reputable company
• Work in a highly interesting and impactful position within the global security sector.
• This role offers the possibility of extension and transitioning into a full-time role.
• Onsite position

Responsibilities

• Handle guest services like parking, workspace reservations, townhall setups, furniture arrangements, and coffee services.
• Coordinate maintenance requests with landlords, property managers, security, and contractors (e.g., HVAC, plumbing, cleaning, pest control).
• Manage moves, additions, changes, and projects with vendors and stakeholders.
• Document standard operating procedures for business continuity.
• Follow service standards and identify when issues need clear responses.
• Help reinforce service standards through training and awareness programs.
• Escalate critical incidents to management, providing status updates.
• Support the team in problem-solving and decision-making to ensure effective responses.
• Build and maintain strong relationships with team members and service partners to ensure client-focused operations.

Qualifications

Experience : Minimum of 3-5 years of industry experience in facilities management or a related field such as, Client Services Operations or Technology Operations.

Experience with work order management systems and incident management is essential. Preferred candidates will have construction management experience and the ability to read and interpret commercial lease agreements.

• Certifications : C.E.T, RPA, FMA, CFM or equivalent designations are all considered as assets. Proficient in Microsoft Office suite, Microsoft Excel, and Microsoft PowerPoint
• Skills : Strong proactive thinking, troubleshooting and problem-solving skills. Excellent communication and client service abilities.

Ability to coordinate and manage multiple tasks and vendors effectively.

Summary

Interested in the role in Toronto? Apply online today!

Candidates moving towards the next step of the recruitment process will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.