Bilingual Content Claims Specialist - Field

Crawford & Company
Montréal, Quebec, Canada
Permanent

We are currently recruiting for an Content Claims Specialist to join our Edjuster team in Montreal, Quebec, Canada. Responsibilities : The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster's content claims handling operations : - Acting / operating as a third party, intermediary between the Insurance Company's property adjusters, and their policyholders with respect to conducting valuations of policyholder's / claimant's total loss contents, which are most commonly caused by theft, water, fire and other perils.

  • Focusing on the accurate and timely processing of content claims, via the use of edjuster's claims handling professional-service methodology and its Web-based content claims processing and pricing platform / system - exclaim.
  • Operating from their appropriately set up and equipped home-based offices, edjuster's Content Claims Specialists are consistently (daily / weekly basis) assigned new claim files.
  • Operating from their home-based offices, edjuster's Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked / time spent per task as well as fulfilling all of their required administrative job duties.

Requirements : - Bilingual, French and English- 2 to 3 years of relevant work experience- A Secondary School diploma- Ability to manage claims independently in most circumstances, with minimal supervision- Strong computer skills (MS Office / Outlook, etc.

Be able to provide an adequate workspace, free of noise- Employee must provide their own high speed internet service (a portion will be reimbursed)- Company equipment including laptop will be provided.

It is the employee's responsibility to care and maintain the equipment, as per policy- Ability to communicate effectively verbally and in writing in English- Own vehicle and valid driver's license- Overnight travel may be required - All extended business-related travel costs (flights, rental cars, hotels, meals) will be covered by edjuster.

edjuster provides all necessary protective equipment (PPE) for the safety of its employees.- Past experience in the property claims industry would be considered an asset- Demonstrated ability to adapt to change and new technologies- Willingness to learn and continuously improve

18 days ago
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