Our Client, a Food Product Manufacturer company, is looking for a Business Professional - Project Manager Mid for their Puslinch, ON / Hybrid location.
Responsibilities :
- The Pet Owner Experience team is responsible for managing , , Direct-to-Consumer (DC) initiatives, and other pet owner-facing digital technologies such as PIMs (Akeneo, Salsify, WeShare).
- This role plays a critical part in ensuring that digital platforms deliver seamless, engaging, and effective experiences for pet owners globally.
- The Business Analyst will focus on gathering and analyzing business requirements, supporting Continuous Improvement Projects (CIPs), and providing Quality Assurance (QA) testing support for product and project work to ensure high-quality delivery.
- Performs defined assignments at the entry level of the technical leadership career band.
- Requires a college or university degree with conceptual knowledge of theories, principles, and practices relevant to business analysis and digital technologies.
- Develops competence by performing structured work assignments within the Pet Owner Experience domain.
- Addresses problems that are difficult but typically not complex, applying existing procedures and practical knowledge to resolve issues effectively.
- Works independently with general supervision, receiving instruction, guidance, and direction as needed.
- May influence others within the assignment area by explaining facts, policies, and practices related to digital platforms and QA processes.
- This assignment level reflects increased proficiency in skills and competencies, greater impact on the business unit and customer experience, and may include providing guidance or informal leadership to other Associates.
Digital Technologies
Leverages information technology to achieve business goals and create new business opportunities.The Digital Technologies (DT) group serves both as a strategic co-pilot and a service provider.As a co-pilot, DT sets strategic directions for client and its businesses; as a service organization, DT provides, supports, and maintains IT services and infrastructure.DT also safeguards the business by deploying defensive and proactive IT security measures.Development Management
Focuses on the creation and management of business technology applications, including website design and product development.This role involves managing projects while collaborating closely with clients and stakeholders to develop and deliver innovative digital solutions that enhance the pet owner experience.Pet Owner Experience Business Analysis
Identifying and analyzing business needs related to pet owner digital experiences.Conducting requirements gathering sessions with stakeholders across marketing, product, IT, and external partners.Defining scope and objectives for digital initiatives and Continuous Improvement Projects (CIPs).Making recommendations for solutions or improvements to digital processes and customer journeys.Researching business requirements, developing detailed functional specifications, and validating solutions with stakeholders.Translating business stakeholder needs into clear, actionable requirements for development and QA teams.Collaborate with cross-functional teams to gather, document, and validate business requirements for , DC platforms, and other pet owner-facing digital technologies.Support QA testing activities for CIPs and project work, including test case design, execution, and defect tracking to ensure solutions meet business and quality standards.Facilitate communication between business stakeholders and technical teams to ensure alignment and timely resolution of issues.Monitor project progress, identify risks, and contribute to mitigation strategies to support successful delivery.Analyze user feedback and digital performance data to recommend enhancements that improve the pet owner experience.Participate in continuous improvement initiatives to optimize digital processes and technologies.Requirements :
Bachelor’s degree or equivalent experience in business analysis, information technology, or a related field.Conceptual understanding of business analysis principles, digital technologies, and QA testing methodologies.Experience working with e-commerce platforms, DC models, or consumer-facing digital technologies is highly desirable.Strong communication skills with the ability to engage diverse stakeholders effectively.Familiarity with Agile methodologies and tools such as JIRA, Confluence, or similar platforms.Analytical mindset with attention to detail and problem-solving capabilities.Passion for pets and commitment to enhancing the pet owner digital experience is a plus.Why Should You Apply?
Excellent growth and advancement opportunities