Off Property Contact

Job Description

As a Off Property Contact you would be responsible for :

• Books qualified prospects for a Vacation Ownership presentation or alternate marketing options.
• Maintains the site minimum standard for production, bounce back sales, and budgeted volume per month.
• Learns and delivers a branded and scripted marketing pitch.
• Books and sells area activities to customers according to business needs, and as directed by manager.
• Provides guests with site and area information upon request.
• Familiar with all company programs, systems and resorts.
• Remains current on all area attractions, events, and dining options.
• Knows home resort and all amenities offered to members, owners, and guests.
• Reports all negative customer experiences to management.
• Participates in a weekly and monthly review of targeted production and budgeted Volume per Guest (VPG) with management.
• Responsible for attending all staff meetings and trainings, as requested by management.
• Performs accurate accounting and reporting of all shift(s) details as directed by manager.
• Responsible for completing all required company trainings and compliance courses as assigned.
• Adhere to company standards and maintains compliance with all policies and procedures.
• Perform other related duties as assigned.

Why do Team Members Like Working for us?

• Our Mission and Values
• Internal growth opportunities
• Being part of an industry leader in the hospitality field
• Benefits include extended health & dental and vision coverage
• Short term and long term disability benefits
• Employee Assistance Program
• Wellness allowance
• Group RRSP
• Team Member and Family Travel Program providing reduced hotel room rates!

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience :

High School Diploma or equivalent.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one.

Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.