POSITION SUMMARY
Working from our Service Delivery Centre in Hamilton, this position will be responsible for the efficient and effective coordination of client care. This is a hybrid position.
Why Join SE Health?
- Competitive Compensation - Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay, supportive housing and exclusive staff perks.
- Flexibility & Support - We offer a unique hybrid model with work-from-home options, flexible scheduling and an inclusive culture to help you thrive.
- Meaningful Impact - As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
- Growth & Development - Access tuition assistance, training, and career advancement opportunities across our growing organization.
RESPONSIBILITIES
Provide schedule planning support to health care teamAppropriately schedule staff to ensure continuity of care in the provision of service deliveryUpdate and maintain an electronic client databaseFile and maintain client recordsPerform data entry of all relevant client, employee and billing informationRespond to all caller inquiries with efficiency and appropriate urgencyProvide support to billing activitiesGenerate and distribute various scheduling and billing reportsInvestigate and follow up on errors / discrepancies in services ordered or provided.Other office administrative duties as assigned.REQUIREMENTS
Must be available days, evenings and weekendsIntermediate data entry / keyboarding skillsExperience using a PC databaseIntermediate reading comprehension and excellent verbal communication skillsDemonstrated customer service skills and problem solvingAdaptability and the ability to deal with tight deadlinesAn ability to work independentlyAn ability to prioritize, multi-task and deal with competing prioritiesGood personal organizational skillsCourses in medical administration or health care training are preferredRelated work experience and a familiarity with community health care services is preferredPreference for French language skillsBasic computer skills in MS Word and MS Excel are preferredAbout Us
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.
In the interest of the health and safety of our patients / clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at careers@sehc.com at your earliest convenience.
#J-18808-Ljbffr