Technical Analyst

Technical Analyst (Azure, Active Directory, VMWare, Windows Server, Patching, Storage)

Full-Time Permanent

Toronto, ON (Downtown)

Large Financial Institution

Hybrid - 2 days per week in office

Key Responsibilities :

• Manage Directory Services and Infrastructure : Oversee enterprise directory services and associated server infrastructure, including user accounts, permissions, access controls, and storage allocations. Ensure adherence to privacy, security, and regulatory compliance best practices.
• Infrastructure Design and Maintenance : Design, implement, configure, and maintain core infrastructure services on both Windows and Linux operating systems. This includes environments hosted in Azure and on-premises using VMware.
• System Configuration and Recovery : Perform system configuration tasks and establish robust backup and recovery procedures for critical servers.
• System Upgrades and Patching : Plan and execute system updates, including operating system upgrades, maintenance fixes, and vendor patches for Windows environments.
• Performance Monitoring and Optimization : Monitor system performance, conduct regular testing, and generate detailed performance reports. Propose and implement improvements to enhance system efficiency and reliability.
• Data Center Operations : Support data center and server room operations, ensuring adherence to established processes and procedures.
• Incident Management and Troubleshooting : Proactively identify, troubleshoot, and resolve hardware and software issues. Escalate complex problems as required.
• Documentation and Training : Develop and maintain comprehensive documentation, including system configurations, operational procedures, and training materials.
• Cross-Team Collaboration : Work closely with other teams to ensure the availability, scalability, and reliability of corporate server environments to meet business needs.
• Policy Implementation : Establish and adhere to organizational policies, procedures, and technologies to ensure consistent operations.
• Project Leadership and Capacity Planning : Lead projects involving the design and implementation of new systems, applications, and hardware. Conduct capacity planning as necessary.
• Research and Development : Stay current with industry trends by researching systems, software, protocols, and standards to support procurement and development initiatives.
• Asset Management : Manage system components, maintain accurate inventory, and document technical specifications.
• Support for Development Teams : Provide infrastructure support to application development teams throughout the project lifecycle.

Qualifications :