Hotel Front Desk Clerk

Company : IIQAF Group

Industry : Hospitality

Location : Canada (On-site)

Job Type : Full-time / Permanent

Pay : CAD 40,000.00 – CAD 55,000.00 per year

Job Overview

IIQAF Group is seeking a professional and customer-focused Hotel Front Desk Clerk to join our hospitality operations in Canada. As the first point of contact for guests, you will play a key role in delivering outstanding guest services, front desk operations, and reservation support while ensuring a smooth check-in and check-out experience.

This role is ideal for individuals with strong customer service, hotel reception, and administrative skills who thrive in a fast-paced hospitality environment.

Key Responsibilities

• Greet guests and manage hotel check-in and check-out procedures
• Handle reservations, room assignments, and guest inquiries
• Provide accurate information about hotel services, amenities, and local attractions
• Process payments, invoices, and front desk transactions
• Maintain accurate records using hotel management and PMS systems
• Respond to guest concerns professionally to ensure guest satisfaction
• Coordinate with housekeeping and maintenance teams regarding room status
• Follow hospitality standards, safety policies, and company procedures

Required Skills & Qualifications

Preferred Qualifications

Why Join IIQAF Group

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