Overview
Overseas Warehouse Client Development & Account Management
Responsibilities
- Proactively develop and maintain overseas warehouse clients, achieving coverage of key accounts including platform-certified warehouses, mid-tier overseas warehouses, and other clients with business needs.
- Drive cross-selling / upselling initiatives and establish long-term partnerships with assigned clients.
- Conduct regular check-ins to ensure client satisfaction and resolve operational issues promptly.
- Daily Performance Monitoring & Client Engagement : monitor daily order fluctuations at partner warehouses; identify sales signals and translate insights into actionable revenue growth plans; submit to Account Managers / Operations.
- Collaborate with operations teams on warehouse site visits to diagnose service penetration gaps and develop UNI logistics label promotion strategies to boost market share and client stickiness.
- Proactively uncover incremental demand during client visits (e.g., ad-hoc transportation, customized services), converting off-platform opportunities into qualified sales leads to drive SMB and new client acquisitions.
- Market Intelligence & Reporting : document service gaps, competitor strategies, and client feedback; share insights with HQ to optimize U.S. market approaches. Submit weekly reports covering warehouse KPIs, client engagement outcomes, and lead conversion progress.
Requirements
Education & Experience : Bachelor’s degree in Business, Logistics, or related fields.1+ years in business development, client support, or logistics operations, preferably in US third-party logistics (3PL) or warehousing.Proven experience in field sales, on-site client management, or warehouse coordination.Skills & Competencies : Strong analytical skills to interpret data trends and propose solutions.Excellent communication and relationship-building abilities.Self-driven with the capacity to work independently and collaborate across teams.Familiarity with US logistics ecosystems (e.g., major warehousing hubs, carrier networks).Willingness to travel frequently (50%+ time) for warehouse visits; valid driver\'s license required.Preferred Qualifications
Experience using CRM tools (e.g., Salesforce) and data analytic platforms.Knowledge of e-commerce logistics, cross-border shipping.Benefits
Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training programs
Salary
Salary range $50,000 to $80,000 CAD
Seniority level
Entry levelEmployment type
Full-timeJob function
OtherIndustries
IT Services and IT Consulting#J-18808-Ljbffr