Catering Manager

As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth.

Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend!

OVERVIEW :

The Catering & Events Manager is responsible for the operation of all Catering & Events that occur at the Lord Nelson Hotel & Suites.

The position involves managing the day of event as well as the pre event planning / preparation, post event billing and guest feedback.

In this role you will work closely with clients to ensure their needs are exceeded and act as the on-site contact for all group conveners, ensuring their needs and requirements are met from the point of planning, to execution and follow up, and all points in between.

RESPONSIBILITIES

• Build creative menus and design floor plans for events
• Handle requests from clients that are necessary to facilitate their function successfully, confirming electrical, internet, telecommunications, audio-visual and exhibition requirements based on discussions with clients
• Prepare sales contracts, event orders and conference resumes
• Work with Sales to ensure proper coordination and distribution of applicable information concerning convention clients
• Conduct daily walk-throughs of the function areas to meet / greet clients and ensure their needs are being met
• Generate business via direct face-to face sales calls, telephone, and written correspondence, including walk in inquires and site inspections
• Act as a liaison between client and internal hotel personnel to ensure maximum guest satisfaction
• Manage monthly financial statements, billing, forecasts and budgets
• Be available as requested for special duties dictated by clients’ needs or those of the hotel

QUALIFICATIONS

• Minimum 5 years Catering / Conference Services or Sales experience
• Previous leadership experience within a similar role required
• University / College degree in a related discipline preferred
• Excellent communication skills, both written and verbal
• Strong interpersonal and problem solving abilities
• Must work well under pressure, and be flexible with hours of work. Position require attendance of functions

Lord Nelson Hotel & Suites recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives.

We are looking for new talent to join our dynamic team that is setting the standard of excellence in the hospitality industry.