Generator Rental Technician

Summary

Primary responsibilities include coordinating and overseeing the delivery and pickup of rental equipment, supporting on-site setup and teardown activities, and ensuring all equipment meets operational, safety, and quality standards. This position emphasizes administrative documentation, inspection, and customer coordination, while supervising pickups and drop-offs conducted by drivers or technicians. The role also includes equipment inspections, basic maintenance, and ensuring accurate tracking of all rental assets.

What You’ll Do – The Role (Responsibilities)

• Coordinate and prepare rental equipment and accessories for delivery, pickup, and future use.
• Supervise and oversee equipment deliveries, pickups, setups, and teardowns to ensure work is completed safely, efficiently, and according to company standards.
• Provide customers with basic operating instructions and ensure satisfaction with delivered equipment.
• Inspect equipment upon return, document damage or discrepancies, and report findings to the Manager.
• Perform or coordinate basic repairs and maintenance on rental equipment as directed.
• Prepare, review, and maintain accurate rental documentation, including delivery, pickup, inspection, and service records.
• Support the Manager by coordinating logistics for deliveries and pickups and assisting drivers and technicians with scheduling and loading/unloading activities.
• Ensure waste oil and coolant areas are kept clean and organized; follow established procedures for the disposal of used fluids and filters.
• Maintain consistent and professional communication with customers, addressing concerns and escalating issues as required.
• Promote the Company and its products while maintaining high customer service standards.
• Ensure all required paperwork is completed accurately and in a timely manner.
• Oversee the safe operation of Company vehicles, ensure compliance with MTO regulations, and report vehicle maintenance needs.
• Assist with general in-house duties, including warehouse organization and inventory support.
• Perform other related administrative or operational tasks associated with the Driver – Generator Technician role.

What You Need (Requirement)

• Strong mechanical and electrical aptitude.
• Valid G license with a clean driving record. AZ/DZ is considered an asset but not required.
• Superior customer service skills and solution-focused approach.
• Excellent organizational and time management skills.
• Ability to work independently with minimal supervision.
• Commitment to workplace safety, including the consistent use of required PPE (CSA-approved “green patch” work boots, safety glasses, hearing protection, face shields/masks) and recommending additional job-related safety equipment as needed.

Working Conditions

• After hours On-Call – Required. Flexibility for emergency calls needed.
• Heavy lifting and physical exertion are required
• Ability to work irregular hours / overtime.
• Full time position plus approved OT.
• Willing to work locally and throughout the Province of Ontario.
• In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.

We Offer

• Comprehensive medical and dental benefits.
• Employer RRSP matching program.
• Health & wellness spending accounts and Employee Assistance Program.
• Paid time off and statutory holidays.
• Tuition reimbursement and professional development opportunities.
• Company vehicle for select roles and on-site parking.