Desktop Support Specialist
Location : Montreal, Canada
Salary : Up to 110,000 CAD per year
Work Arrangement : Onsite, 4 days per week
About the Role
We are recruiting on behalf of a leading macro trading organization in Montreal, seeking a skilled Desktop Support Specialist to provide exceptional end-user support in a fast-paced, technology-driven environment. This role offers the chance to work closely with cutting-edge trading technologies while leveraging automation tools like PowerShell to improve workflows and efficiency.
Key Responsibilities
- Troubleshoot and resolve hardware, software, and network issues for end users.
- Configure, deploy, and maintain Windows workstations and related devices for a trading floor environment.
- Automate processes and enhance system management using PowerShell scripting.
- Support enterprise applications, including Active Directory, Office 365, and market data tools.
- Maintain and document configurations, troubleshooting steps, and inventory.
- Provide support for trading-specific applications and peripherals.
- Collaborate with IT teams to implement improvements and ensure system reliability.
- Participate in on-call rotations for critical system support.
What We’re Looking For
Experience :
1–4 years in a Desktop Support role, ideally in financial services or a similarly demanding environment.Technical Skills :
Advanced PowerShell scripting to automate and optimize processes.Strong knowledge of Windows operating systems and enterprise tools such as Active Directory and Office 365.Familiarity with trading floor technologies and market data applications (advantageous).Attributes :
Strong problem-solving and multitasking abilities.Excellent communication and interpersonal skills.Ability to thrive in a high-pressure, fast-paced environment.What’s on Offer
Salary : Up to 110,000 CAD per year.Work Environment : Collaborative, innovative, and technology-driven.Career Development : Opportunities to grow within a world-class trading organization.