sommelier

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week
• Education :
• Expérience :

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Restaurant
• Formal dining room
• Staff accommodation available
• Rural area
• Remote location
• Willing to relocate
• Hotel, motel, resort

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Perform sensory evaluation of wines
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Schedule staff
• Train staff
• Assist clients / guests with special needs
• Provide customer service

Supervision

11-15 people

Certificates, licences, memberships, and courses

• Wine and Spirit Education Trust (WSET) Program
• Smart Serve
• Responsible Beverage Service Certificate
• Serving It Right Certificate
• ProServe program

Computer and technology knowledge

• SQuirreL
• Point of sale system

Transportation / travel information

Public transportation is not available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

Up to 9 kg (20 lbs)

Own tools / equipment

Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have the above-indicated required certifications?

Experience

1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Gratuities
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

Tax-Free Savings Account (TFSA)

Other benefits

• Free parking available
• On-site housing options
• Other benefits
• Team building opportunities
• Parking available
• Travel insurance
• Wellness program
9 days ago