Client Care Representative - Commercial Auto Associate

Hi, we’re HUB!

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

Are you a bright, outgoing, people-oriented person? If so, this is the CAREER for you!

As the Commercial Auto Associate , you will be providing exceptional service to fleet clients. You will apply your superior attention to detail and excellent client service skills while working closely with clients to meet their commercial auto needs. You will help build and maintain long-term relationships with our clients with helping to answer client inquires and requests.

A day in the life-

Service and maintain existing fleet accounts.

Meet existing clients’ needs and process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements.

Review and ensure accuracy of policy documentation

Contact clients for renewal information

Take client calls and answer questions regarding coverages.

Update client information and policies as changes occur

Answer account related questions / requests from clients

Provide policy and coverage information to clients upon request or inquiry

What you will bring to our team -

Self-motivated with a strong sense of urgency

Motivated to help support a diverse team

Commercial Auto / Fleet experience

Level 2 insurance license is preferred

Pro-active and a self-starter

A keen attention to detail

Strong customer service focus with the ability to deliver positive client experiences and meet their desired needs

Demonstrated ability to communicate (written and verbal), present and influence credibly and effectively at all levels of the organization

Works well in a fast paced, client-focused environment

Motivated to contribute within a team environment

Intermediate proficiency in Microsoft Word, Excel, and Outlook

Salary Expectations –

The compensation for this position is a variable compensation structure, ie., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $45,000.00 to $55,000.00, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

We work hard and play hard! Get ready for our Staff Holiday Parties!!

Paid day off for your birthday – we want to celebrate you!

Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

Room to grow within the organization

Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision : To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission : To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values :

• Entrepreneurship : We encourage innovation and educated risk-taking.
• Integrity : We do the right thing every time.
• Teamwork : We work together to maximize results.
• Accountability : We measure and take responsibility for outcomes.
• Service : We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY !

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

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Department SalesRequired Experience : 1-2 years of relevant experienceRequired Travel : No Travel RequiredRequired Education : High school or equivalent