Senior UI Designer

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your Role :

Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve challenging problems and create incredible experiences that significantly impact high-profile customers.

The UI Designer focuses on visually guiding the user through a product’s interface via interactive elements across multiple platforms (web, desktop and mobile). This will involve creating high-fidelity mock-ups, iconography, UI illustration and other graphic assets for a range of products and services. The UI Designer will be responsible for taking Global Relay's Design System to the next level by delivering pixel-perfect designs that bring clarity and unity to our visual language.

Working with other UI and UX Designers, Product Managers and Engineering teams in a highly customer-focused agile environment, you will be involved in the product development lifecycle from concept to delivery to help define our products' vision.

Your Job :

• Design and evolve the look and feel of Global Relay's visual language
• Follow a Human Centred Design approach and adhere to UX best practices
• Apply with conviction the best principles of layout composition, typography, visual hierarchy and motion design
• Deliver pixel-perfect graphic assets that are aesthetically vibrant
• Lead and create user interfaces that are sleek and easy to use
• Translate high‑level requirements and interaction flows into intuitive and functional user interfaces
• Communicate your design ideas with conviction within the UX team and non‑creative stakeholders
• Develop storyboards, wireframes, mock‑ups, and prototypes to communicate design ideas and solutions effectively
• Design and document new components and interaction patterns for Global Relay's Design System
• Ensure new components and designs meet WCAG and WAI‑ARIA accessibility standards
• Adhere to existing patterns and apply consistency accordingly
• Identify opportunities for UI improvement or differentiation
• Facilitate workshops to get cross‑team alignment on new standards
• Support engineers focused on building the design system
• Measure and monitor the performance of the components you work on
• Champion and establish a solid UI practice and be accountable for the UI output
• Work alongside engineering teams to test and iterate on the interface design
• Guide engineering teams through the build and QA process
• Collaborate closely with other UI and UX Designers to find practical solutions to challenging workflows
• Coach and support junior UI designers in the team

About You :

We’re looking for a UI designer with true artistic talent and a clean, strong visual aesthetic. Relevant training and work experience are important, but we’re really looking for your talent to shine through in the work you have done.

Motion design experience is an asset

What you can expect :

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal‑opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com .

GDPR Notice. Upon submission of your application, the personal data contained in your application will be collected by Global Relay Communications Inc. (“Global Relay” or “Controller”), whose headquarters are located at 220 Cambie Street, 2nd Floor, Vancouver, BC, Canada, V6B 2M9. Global Relay can be contacted at (604) 484-6630. Global Relay’s data protection officer is Laurence Lafond, who can be contacted at privacy@globalrelay.net .

Your personal data will be processed for the purposes of managing Global Relay’s recruitment related activities. This includes organizing and conducting interviews, assessing your suitability for the role, organizing and conducting tests (as applicable) and evaluating the results of such tests, and other processing activities that Global Relay deems necessary in the recruitment and hiring process. This processing is permitted under Article 6(1)(f) of Regulation (EU) 2016 / 679 (GDPR) and Article 6(1)(f) of UK General Data Protection Regulation for the purpose of Global Relay’s legitimate interests, which include growing the business and recruiting and hiring personnel best suited for roles at Global Relay. Further information on our legitimate interests may be available upon request. If you are applying for a role in the UK and Global Relay processes personal data relating to criminal offences or convictions under Article 10 of GDPR and UK GDPR, Global Relay will do so on the condition of “consent” as permitted under Section 29 of Schedule 1 of the Data Protection Act, 2018 (c.12). Global Relay may utilize automated decision and profiling tools, such as Predictive Index, to assist in determining whether a candidate is suitable for a particular role. Failure by an applicant to provide personal data required by Global Relay for the recruitment and hiring process may result in the applicant being removed from consideration for the role.

Global Relay is headquartered in Canada. Accordingly, upon submission, your personal data will be transferred to Canada, which is considered by the European Commission to provide adequate protection for the collection of personal data from EU data subjects. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf, and may be shared with other third party service providers to the extent necessary for the assessment of candidates, to conduct tests for applicants or perform other due diligence necessary in the recruitment process (including, for example, credit checks or criminal offence checks). Where personal data is transferred to counties that are not considered to provide adequate protection by the European Commission (e.g. the United States), the transfer of your personal data to third parties in those countries will be transferred under additional safeguards permitted under GDPR, such as Standard Contractual Clauses.

If you are rejected from a role your personal data will be retained by Global Relay, by default, for 365 days from the completion of your submission for a particular role. Under the GDPR, you have the right to data portability, to request access to your personal data, to request that your personal data be rectified or erased, to request that processing of your personal data be restricted, and the right to object to processing. You also have the right lodge a complaint with an EU supervisory authority. To the extent that you have questions or concerns about your personal data, please reach out to privacy@globalrelay.net .

Our company offers both hybrid and in-office work arrangements. Which statement most accurately reflects your preferred / required working environment?

Note : there is an expected minimum of 2-3 days p / week of working in office (potentially more, depending on the role). This is not a fully remote work opportunity.

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