Sr. IT Project Manager to lead a Genesys Contact Center migration with our Public Sector client

S.i. Systems
Toronto
$48,32-$57,55 an hour (estimated)
Full-time

Sr. IT Project Manager to lead a Genesys Contact Center migration with our Public Sector client

Duration : 1 year

Location : Hybrid - Toronto (1x / month)

Job Responsibilities :

  • Lead end to end delivery of the Contact Center Migration Path forward programs
  • Responsible for managing relationships with business and IT stakeholders within and outside the organization.
  • Monitor and track project costs and schedule to ensure delivery within the constraints of cost, time and quality.
  • Generate bi-weekly status reports and present status to executive management both business and IT
  • Provide guidance and support to the project team from technical perspective.

Must haves :

  • 15+ years as an Project Manager
  • 10+ years as an Project Manager leading contact center migrations
  • 7+ years with Genesys platform products (Genesys Pure Connect, Genesys Cloud)
  • 10+ years leading and supporting clients in writing statement of works, vendor selection

Nice to haves :

  • Experience migrating Genesys contact centers
  • 9 days ago
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