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Store Associate
Store AssociateSNDL Inc. • Calgary, AB, CA
Store Associate

Store Associate

SNDL Inc. • Calgary, AB, CA
30+ days ago
Job type
  • Full-time
Job description

About SNDL

SNDL is a public company traded on Nasdaq under the symbol “SNDL”. It is the largest private‑sector liquor and cannabis retailer in Canada with retail banners including Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada, specializing in low‑cost biomass sourcing, indoor cultivation, product innovation, low‑cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Palmetto, Bon Jak, Versus, Value Buds, and Vacay. SNDL’s investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships across the North American cannabis industry.

About ACE Liquor

ACE Liquor is a great place to work with a friendly atmosphere. We provide our customers with a vast selection of specialty liquors, beers, and wines.

Job Title

Store Associate

Job Description

We are currently looking for friendly, outgoing, and customer‑service driven individuals to join our team as Sales Associates at our Ace Liquor Mount Royal store in Calgary, AB.

Primary Purpose Of Job

Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store. Participate in stocking and merchandising of the store to ensure it is stocked and ready to serve our customers.

People Skills

  • Customer service driven and friendly
  • Willing to talk to all customers
  • Effective verbal communication skills
  • Maintain a professional appearance, demeanor, and attitude at all times

Customer Offering

  • Deliver exemplary customer service
  • Greet customers when they enter the store and guide them to products when required
  • Generate sales by educating, advising, and suggesting products to every customer
  • Maintain a high level of service and product knowledge by completing all training within required timelines
  • Assist customers from store and / or offer car service when appropriate
  • Financial

  • Complete customer transactions on the point‑of‑sale (POS) device, including payment
  • Ensure all cash handling policies & procedures are adhered to
  • Ensure all opening & closing procedures are done correctly (when applicable)
  • Complete end of day till reports (when applicable)
  • Ensure the safe is locked at all times and deposits are secured (when applicable)
  • Day to Day Operations

  • Perform all opening and closing procedures (when applicable)
  • Stock shelves and cooler with product
  • Participate in merchandising and promotional activities
  • Participate in routine store maintenance and cleaning
  • Other tasks as assigned
  • Regulatory Adherence

  • Ensure that OHS, LP, ProServe / Serving It Right and other regulatory requirements and procedures are implemented and adhered to
  • Participate in health inspections, audits and required corrective actions
  • Maintain First‑Aid, LP and OHS Training
  • Maintain ProServe / Serving It Right and ensure employees maintain ProServe / Serving It Right
  • Ensure AGLC / BC LRS and other government guidelines are met
  • Adhere to all SNDL Inc. policies, with a focus on Social Responsibility
  • Qualifications

  • Minimum 1 year experience in a retail environment
  • High School Diploma or equivalent
  • ProServe / Serving It Right Certification (required)
  • First‑Aid Certificate is considered an asset
  • Training in wine / beer / spirits (preferred, not required)
  • Highly self‑motivated
  • Customer service driven
  • Effective teamwork skills
  • Strong sales background
  • Strong communication skills (written and verbal)
  • Must be able to pass a Background Check
  • Must have access to reliable transportation
  • Employees Have The Following Basic Rights

  • Right to refuse unsafe work
  • Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
  • Right to know, or the right to be informed about, actual and potential dangers in the workplace
  • Employees Responsibilities Include The Following

  • Work in compliance with OH&S acts and regulations
  • Use personal protective equipment and clothing as directed by SNDL Inc.
  • Report workplace hazards and dangers to manager or health and safety representative
  • Report all accidents and incidents immediately to manager and document it in ThinkLP
  • Report all broken or damaged equipment to manager and document it in ThinkLP
  • Physical Requirements

  • Available to work a varied retail schedule, including evenings and weekends
  • Able to safely lift up to 50 pounds
  • Able to stand for an extended period
  • Comfortable climbing ladders
  • Workplace Hazards

  • Robbery and shoplifting – psychological stress, violence, and harassment
  • Overexertion injuries
  • Lifting and handling materials
  • Slips, trips, and falls
  • Knives and broken glass
  • Why Work With Us?

    At Ace Liquor we invest in our people. We provide educational reimbursement for industry‑related courses. We prefer to promote individuals from within the organization, providing excellent opportunities to advance careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling, please apply below!

    Our Commitment To Diversity & Inclusion

    SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

    ProServe Certification

    We require all candidates for positions involving the sale of liquor to hold a valid ProServe Certification. If you do not currently possess a ProServe Certification but are enthusiastic about joining our team, we encourage you to complete the necessary training. ProServe Certification is a legal requirement for individuals involved in the sale of liquor in Alberta.

    To obtain your ProServe Certification, please visit the ProServe Certification Online Training Portal.

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    Store Associate • Calgary, AB, CA

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