Bilingual IT Support

One of our clients is looking for a technically skilled candidate with good problem-solving ability for the position of Bilingual IT support.

My client is looking for someone with good interpersonal skills as they will interact with colleagues from various departments and clients.

The candidate must understand the users technical needs and understand their problems and implement effective solutions to them.

Advantages

Growth plans

Flexible work schedule

Great place to work

Benefits program

RRSP plans

Responsibilities

Providing support to users and being the first point of contact for all IT related issues for end users

Installing and configuring hardware and software issues

Troubleshooting IT issues through a ticketing tool

Customer service experience is essential

Identify and learn appropriate software and hardware used and supported by the organization.

Upgrading the entire system to enable compatible software on all computers

Qualifications

Bachelor's degree in computer science or related field.

5+ years of experience in L1 and L2 support experience

Experience in technical support, POS or similar environment

Excellent communication and customer service skills

Inventory management,ordering processes and POS hardware

Team viewer, computer network experience is essential

Must be fully bilingual French and English

Summary

If you are a thriving Bilingual IT support specialist, who is looking for a place to grow and be part of a great team then apply for this position, so ahead and apply for this position

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.