Technical Program Manager

Technical Program Manager

• Description -
• Job Summary
• In this role you will be an effective servant leader and coach responsible for managing an Agile Release Train (ART) in its mission to deliver value and achieve program objectives.This role is responsible for coaching, ensuring collaboration, and flow guardianship for an Agile Release Train (ART) of 6-10 scrum teams (~100 people). This role will prepare stakeholders for PI Planning, lead the PI Planning Workshop, organize and enable cross-team syncs, surface risks and impediments early, and enable a culture of relentless improvement so that customer value flows every iteration.The role requires strong leadership, precise communication, and technical expertise to navigate challenges, coordinate cross-functional teams, and drive innovation.The role is responsible for defining the overall approach and process design, driving overall quality, transparency, and ensuring the on-time delivery of complex software solutions.
• Responsibilities
• PI Cadence & Events : Plan and lead the PI Planning Workshop, PO / PM Syncs, Scrum of Scrums, System Demos, and Inspect & Adapt Retrospectives. Review and keep transparent the ART Kanban board and dashboards.
• Flow & Metrics : Track Outcomes + Flow (lead time, throughput, WIP, predictability). Remove systemic blockers, manage dependencies & risks, create and maintain transparent dashboards and metric reporting.
• Coaching & Culture : Mentor Scrum Masters, POs, and teams on SAFe Lean Agile principles while driving continuous iterative improvement. Foster psychological safety and data-driven decision making.
• Risk & Impediment Management : Lead teams through effective risk identification in PI Planning. Manage, maintain, and review the ART risk board during the PI. Partner with Architects on compliance / security gates.
• Continuous Improvement : Lead ART retros and PI Inspect & Adapt processes. Create and enable a culture of continuous and transparent feedback. Drive action and results from feedback.
• Responsible for driving execution and delivery of a software feature, solution, or product. Serves as the bridge between cross-functional teams including Product Management, Design, and R&D.
• Leads the planning and execution of multiple complex projects or programs in support of the continuing evolution of the organization's software products.
• Partners with cross-functional software development teams to help them prioritize, plan, track, and execute complex, cross-organizational programs.
• Performs program analysis, manages risk, identifies and influences necessary course corrections, and communicates program status and activities across multiple levels of management.
• Continuously assesses and improves the processes that comprise the software development lifecycle while coaching other members of the team to do the same.
• Manages risks and resolves issues that affect release, scope, schedule, and quality of highly visible, complex programs.
• Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in program / project management, scrum master, professional technology organization, or a related field.
• Preferred Certifications
• SAFe RTE certification
• Knowledge & Skills
• Knowledge of Scaled Agile Framework (SAFe) principles and practices.
• Proven experience facilitating large-scale agile events.
• Strong project and program management skills.
• Excellent communication, interpersonal, and presentation skills.
• Ability to effectively present to and communicate with executive leadership
• Advanced JIRA experience including metrics, dashboards, and road maps.
• Comprehensive experience in managing development of commercial software products using agile development practices.
• Expertise in managing cross-organizational software development projects from initiation through delivery.
• Hands-on experience with developing and reporting on metrics for engineering development.
• Analytical and problem-solving experience with large-scale software systems.
• Change Management processes
• Continuous Improvement processes and leading adoption
• Kanban Principles
• Scrum software development framework
• Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
• Impact & Scope
• Acts as an organizational leader and champion of program management principles.
• Directly influences the delivery of customer value.
• Takes responsibility for overall delivery quality and schedule commitments.
• Impact of decisions can often alter program timelines by multiple quarters.
• Programs are typically cross-functional and involve multiple related software engineering teams as well as product teams.
• Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
• Compensation and Benefits
• The typical base pay range for this role is $145,000 to $160,000 per year. Pay within this range will be based on the review of experience, skills, and internal equity.As a full time, employee of HP Canada, you will be eligible to participate in the company’s group benefit programs, including medical, dental, life insurance, and disability coverage, subject to the terms and conditions of the applicable plans. During your employment term, you will receive 15 paid vacation days per year prorated based on your start date. Detailed information regarding benefits—will be provided upon hire and is subject to the terms and conditions of the applicable plans.
• About HP
• HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them.Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.
• Equal Opportunity Employer :
• HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity. Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail canadaaodaofficer@hp.com. Note : This option is reserved for applicants needing a reasonable accommodation related to a disability. In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement
• Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed

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