Associate Director of Client Success
- Full-time
Join to apply for the Associate Director of Client Success role at CarltonOne .
CarltonOne is a global B2B technology leader, part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.
Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients , 500 vendors , and serve 14 million members across 185 countries .
Beyond engagement, every CarltonOne solution drives our eco-action mission : funding tree planting to help restore the planet. To date, we’ve funded over 20 million trees and are on track to plant millions more each year. Learn more at carltonone.com.
About the Opportunity :
We’re seeking an Associate Director of Client Success to help shape the client journey and drive measurable outcomes. In this role, you’ll oversee a regional or strategic segment of our Client Success team, ensuring our customers realize the full value of our solutions while supporting growth and retention initiatives.
Key Responsibilities
- Mentor and guide a team of Client Success Managers and Specialists, fostering a culture of collaboration, accountability, and excellence.
- Support hiring, onboarding, and professional development initiatives within the Client Success function.
Client Growth & Engagement
Strategic Collaboration
Data-Driven Insights
Qualifications
Benefits
How to Apply
If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.
We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.
Seniority level
Director
Employment type
Full-time
Job function
Information Technology and Strategy / Planning
#J-18808-Ljbffr
Create a job alert for this search
Director Client • Markham, York Region, CA
Client Solutions Associate Director, Amazon
Associate Director, Presales
Associate Director, Development
Associate Director
Associate Director, Stakeholder Relations, Service Delivery
Associate, Client Reporting
Associate Director, GMP Client Success
){kind=logo}
Director - Client Onboarding
Client Success Manager
Associate Director of Strategy (1 Year Contract)
Associate Director, Business Analytics & Insights, Clinical Operations
Associate, Client Relations
Associate Director, Development & Strategic Partnerships - toronto
Associate Director, Client Services
Associate Director, Analytics & Insights
){kind=logo}
Client Success Associate | Channel Partnerships
Client Director
