COUNTER / INSIDE SALES REPRESENTATIVE
Do you enjoy building a rapport with customers and better understanding their needs?
Are you sales oriented?
If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!
We are currently in search of a career-orientated person to join our team. This position handles customer service and Inside Sales. The position operates in a fast-paced, dynamic and rewarding environment.
WHY WORK FOR US
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
DUTIES AND RESPONSIBILITIES
Offering exceptional customer service at our counter and over the phoneResponding to inquiries and processing incoming calls and orders in the systemSourcing materials for customers when currently not in stockDeveloping and maintaining positive customer relationshipsHandling returns as requiredKeeping counter and sales area cleanMerchandising and showcasing productContacting current customers and identifying new products and potential up-sellingMaintaining knowledge base on current products and learning about new productsProviding product information, pricing quotations, and follow-up on quotesEnsuring that customers are satisfied with order taking, product, pricing, deliveries, and overall serviceWorking closely with others to ensure customer needs are metOther duties as requiredSKILLS AND COMPETENCIES
Exceptional customer service skillsAbility to develop long-term relationships and generate referrals from your customersExcellent communication skillsImpeccable organizational skills with high attention to detailTime management & multitasking skills to serve several customers at the same timeStrong networking skills, outgoing personalitySelf-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environmentAbility to warm up and develop instant rapport with potential customersExcellent computer skills (Word, Excel, Email)EXPERIENCE AND EDUCATION
Minimum grade 12 education requiredMinimum of two years sales experience (counter sales, inside sales or outside sales) requiredPost-Secondary courses in Plumbing, HVAC, or Electrical an assetSkilled in serving and negotiating with institutional and industrial purchasers, plumbing or electrical contractors, and the publicKnowledge of the Plumbing, HVAC and / or Electrical industry or a background in plumbing and / or products requiredFinal candidates will be required to undergo an assessment and security screening , including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.
