ER Clerk

Job Description

CAREER OPPORTUNITY

ER

Clerk

2026-042

Choose Collingwood General &

Marine Hospital :

Explore a meaningful career in a place where lifestyle and purpose align. Collingwood General & Marine Hospital (CGMH) is located on the beautiful shores of Georgian Bay and surrounded by the Blue Mountains. With access to skiing, hiking, paddling, and a vibrant arts and culture scene, Collingwood offers a four-season recreational lifestyle and a strong sense of community.

CGMH is an 84-bed acute care hospital serving over 74,000 permanent residents and welcoming 3.5 million annual visitors across Collingwood, Clearview, Wasaga Beach, and the Blue Mountains. Our team of over 1,200 staff, physicians, midwives, and volunteers is dedicated to delivering high-quality care in areas including emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, and mental health.

At CGMH, we’re not just caring for today, we’re building the healthcare system of tomorrow. Through our bold strategic plan, Tomorrow is Built Today, we are transforming care in South Georgian Bay.

To learn more about our redevelopment and capital campaign, visit :

Our Culture :

At Collingwood General & Marine Hospital, our people are at the heart of everything we do. We are proud to foster a workplace rooted in kindness, collaboration, continuous growth, and accountability. These values guide how we treat each other and how we care for our patients, creating an environment where trust, respect, and excellence thrive.

We are committed to our values :

Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction

Support Each Other - working together across all roles to uplift our team and our patients

Lead by Example - setting a standard of integrity, fairness, and professionalism

Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs

Why Join CGMH? Benefits That Start on Day One :

At CGMH, we’re committed to the well-being and success of our team. New hires enjoy an industry-leading compensation package that includes :

CGMH endorses the Health Care Providers Group Insurance Plan which provides Group Benefits for you and your eligible dependents by enrollment only.

Option to enroll in HOOPP (Healthcare of Ontario Pension Plan)

Includes 4% vacation pay and 14% pay in lieu of benefits

Employee & Family Assistance Program (EFAP) and access to Perkopolis discounts

Access to Employee Education Assistance Program

The Opportunity : Maintains

the flow of daily activities associated with registration, admission,

discharge, and transfer of patients. Responsibilities include reception duties,

registration of patients and confirmation of demographic data, patient

admission, bed allocation, wayfinding, requisitioning of clerical supplies,

equipment and services from other departments, and non-clinical patient

assistance including responding to general inquiries, and directing patients

and visitors to the most appropriate clinical team member.

Qualifications : Previous clerical

experience in the health care field

Knowledge and

understanding of medical terminology

Medical Office

Administration course an asset

Knowledge of Meditech

computer system an asset

Proficient computer

skills and typing

Must strive to

continuously provide a safe and supportive environment for patients, staff,

physicians, and volunteers

Must adhere to the

duties of workers, as stipulated in the Occupational Health and Safety Act

Must have an ability to

effectively communicate (written and verbal) in the English language in order

to provide excellent communication with team members, patients and families.

Ability to communicate in additional language(s) is considered an asset.

Must have basic

computer skills

Must be dedicated to

professional growth & development

Must be able to perform

all bona fide and essential duties of the position, which may include physical

demands such as moving / transferring patients, pushing, pulling, bending, etc.

Must have demonstrated

excellent attendance / performance record

Excellent organization

and prioritization skills

Ability to work

independently and effectively communicate with other members of the health care

team

Duties and Responsibilities :

Including,

but not inclusive : Registers patients

using the Meditech computer system & entering data accurately

Performs all clerical

duties related to admission, discharge, transfers, etc.

Acquires required

information and payment methods for visits

Completes requisitions

for diagnostic testing, schedules tests & appointments and arranges for ambulances

as necessary

Operates switchboard

after hours as requested