Department Manager Jobs in Burlington, ON | H&M
Description :
Department Managers are responsible for a lot of things here at H&M. From typical managerial things such as sales maximization, customer service, and department profitability to coaching teams within a department.
And they’re tasked to do it all according to H&M values, standards, policies, and procedures. H&M culture, really. But most importantly, we ask our Department Managers to develop their teams.
Think of this role as a manager-slash-mentor. Or mentor-slash-manager. Whichever you prefer. Just know that the only way we can become a better company is when we have talented people help unlock what’s possible for everyone around them.
Job Responsibilities :
- Exceptional customer service and interpersonal skills
- Proven organizational and analytical skills
- Ability to be proactive to drive sales by creating selling opportunities
- Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
- Ability to take own initiative and work under own direction
- Ability to work strategically, tactically and operationally
- Able to multi-task in a fast-paced environment
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Ability to provide feedback in a constructive and professional way
- Ability to handle conflict and resolve problems constructively
- Experience in administrating progressive discipline process and performance management
- Basic computer skills, such as browser navigation, software interaction, and data entry are needed
- Open availability including evenings and weekends
- Minimal travel required as necessary (i.e.Workshops)
- Job Status : Non-Exempt, Hourly
Job Requirements :
- Preferably 2-3 years of retail management experience..
- Including direct supervisory experience, or comparable management role experience
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time; bend, stretch, engage in repetitive motions, push; pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
- Ability to climb a ladder and use a stepstool
- High School graduate or equivalent. Associate’s or Bachelor’s Degree preferred
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