user support technician

INNISFAIL TECH SOLUTIONS
Innisfail, AB, CA
$29,5 an hour
Permanent
  • Education :
  • Expérience :

Education

Bachelor's degree

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

Experience

  • 1 year to less than 2 years
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 35 hours per week
  • 30+ days ago
Related jobs
INNISFAIL TECH SOLUTIONS
Innisfail, Alberta

Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...

Nordex Group
AB, CA

The Wind Turbine Service Technician will be responsible for performing maintenance, troubleshooting, and repair work on wind turbines at a stationary site location in Canada. The technician will work as part of a team to ensure that the turbines are operating efficiently and safely. Level 1, 2-4 yea...

Great Canadian Gaming Corp.
Canada, Canada

Mindwire Systems is seeking the services of a Technical Analyst/Service Desk (Bilingual) contract position with one of our Valued Clients. The Technical Analyst will have three (3) years experience as a member of the IT service desk team where the major part of a typical workday was resolving incide...

TerraSource Global
CAN

Support TerraSource customers and internal departments to maximize customer satisfaction with our equipment, while capturing revenue for service whenever possible and driving parts sales. Evaluate equipment, identify needs for service or parts and submit request to drive quote volume. Proactively wo...

Trinity Communication Services Ltd
CA

Provide appropriate customer service when responding to a customer request or fulfilling project requirements. Trinity Communication Services is the FIRST AND ONLY telecommunication company to receive the Outcomes Award in the IHSA Zero Quest Program. ...

Macropus Global
Canada

We have an immediate need/opening of an expert in DevOps Technical Support Analyst for a full time in. Expertise in trouble shooting the problems generated while building, deploying and in production support. Experience in supporting 24x7 production computing environments. Experience providing on-ca...

SAPINC Saputo Inc.
Canadian Division,Head Office

As IT Manager, PMO–Learning & Performance Support at Saputo, you are part of the team responsible for enabling change for large-scale, complex enterprise systems implementations and smaller IT initiatives, which impact end users in Australia, Argentina, Canada, USA, and the United Kingdom. Establish...

Fraserway RV
Lacombe County, AB TC, CA

We are looking for a highly motivated, enthusiastic team player to join our IT services team as a Help Desk Technician - is a. The working environment of the Help Desk Technician is an office environment. We offer our team members many benefits to help them achieve their goals and support our compa...

Next Level Group
Millwood, NY, CA

Assists Service Manager and Shop Foreman with maintenance and repair of cranes and hoists when not assigned to jobsite. Submission of required service reports, expense reports, time sheets and other documents as requested. ...

Ethnos360
Canada

Telephone/Computer/WiFi Support Technician. Requirements: Job Specific Training Minimum of 2-3 years working in a technical or technician role involving hardware and/orsoftware repair and troubleshooting. None Financial support raising required. Be a part of the support team in reaching remote peopl...