This position requires a person having 7+ years of relevant experience in the given technology areas.
Adhering to SLAs.
Mentoring / Training Team Members.
Handling tickets / requests.
Perform root cause analysis.
Troubleshooting technical issues.
Defining processes and ensuring that the processes are adhered to.
Oversees and is responsible for successful completion of Installation, configuration and migration.
Ensure maximum uptime according to the SLA.
Understanding of Multi-geo support environment.
Responsible for building / maintaining a test environment.
Improves and maintains customer and employee satisfaction.
Suggests new technologies and design changes.
Monitoring and maintaining SLA requirements by the team members.
Suggesting patches / upgrades to maintain security level.
Testing / Auditing / processes as required from time to time.
Identify Skill gaps and plan for training / knowledge updating.
Technical Requirements :
VMWare Infrastructure Administration and management.
Installation, Provisioning and Troubleshooting of VMware Virtual Infrastructure and Physical Server.
Installation, upgradation and Configuration of VMware vSphere Platform 6.x,7.x ESXi Host, vCenter Server.
Deployment and Provisioning of Windows, Linux VM from template, ISO and preconfigured appliances.
Installations for security patches, functional patches, and version upgrades.
Performance tuning of ESX server.
Implement Hardening on ESXi Server.
Document support processes.
Maintain Compliance with Corporate Security Policies :
Security Policies : Work together with the security team, identify the server vulnerability issues and resolve them.
Responsible for restoration of data.
Snapshot, HA, DRS & Cloning background process.
vCenter and ESXi Security hardening as per VMware security standards and best practices.
ESXi host profile creation and implementation.
Health Check for VMs and ESX host using vRealize Suite.
Capacity Planning for virtual environment (Cluster capacity, Storage capacity).
Expanding VM resources like CPU & RAM and adding / expanding VMDKs.
Update manager through OS upgradation.
VMware ESX (from version 6.0 to the release 6.7 and 7.0).
Proficient on VMware technologies like : - VMware High-Availability, VMware vMotion, VMware DRS, VMware vCenter and vCenter Update Manager, - VMware vCenter and Web console.
Troubleshooting, upgradation of ESXi host, VMware tools, NIC & HBA Drivers and firmware on requirement basis or break fix.
Managing License Compliance for vCenter, ESXi, vROP’s, VRA.
Manage and Configuration of Monitoring tool vRealize Operations.
Hands-on experience of Server build Automation.
Extensive knowledge on DR Tools like SRM and Veritas.
In depth knowledge of managing Client / Dell hardware and configuration of Networking and storage via Client Tools.
Knowledge and Hand-on experience of Client OneView and Virtual Connect.
Skills :
Excellent communication and conversation skills (Verbal and Written).
Good documentation skills.
Should have excellent customer handling skills.
Able to handle high pressure situations.
High level of acceptance.
Can drive Client's value and its methodology.
Proactively resolve issue and root cause analysis.
Experience :
Worked on Production systems.
Datacenter understanding.
Experience with hardware platforms.
Storage Management Techniques.
Experience on Sun / Veritas / Microsoft Cluster.
Knowledge on Cloud technologies like - Azure or AWS.
Prior experience of working in a DevOps / Agile environment will be an added advantage.