Job Description :
- This position requires a person having 7+ years of relevant experience in the given technology areas.
- Adhering to SLAs.
- Mentoring / Training Team Members.
- Handling tickets / requests.
- Perform root cause analysis.
- Troubleshooting technical issues.
- Defining processes and ensuring that the processes are adhered to.
- Oversees and is responsible for successful completion of Installation, configuration and migration.
- Ensure maximum uptime according to the SLA.
- Understanding of Multi-geo support environment.
- Responsible for building / maintaining a test environment.
- Improves and maintains customer and employee satisfaction.
- Suggests new technologies and design changes.
- Monitoring and maintaining SLA requirements by the team members.
- Suggesting patches / upgrades to maintain security level.
- Testing / Auditing / processes as required from time to time.
- Identify Skill gaps and plan for training / knowledge updating.
Technical Requirements :
- VMWare Infrastructure Administration and management.
- Installation, Provisioning and Troubleshooting of VMware Virtual Infrastructure and Physical Server.
- Installation, upgradation and Configuration of VMware vSphere Platform 6.x,7.x ESXi Host, vCenter Server.
- Deployment and Provisioning of Windows, Linux VM from template, ISO and preconfigured appliances.
- Installations for security patches, functional patches, and version upgrades.
- Performance tuning of ESX server.
- Implement Hardening on ESXi Server.
- Document support processes.
- Maintain Compliance with Corporate Security Policies :
- Security Policies : Work together with the security team, identify the server vulnerability issues and resolve them.
- Responsible for restoration of data.
- Snapshot, HA, DRS & Cloning background process.
- vCenter and ESXi Security hardening as per VMware security standards and best practices.
- ESXi host profile creation and implementation.
- Health Check for VMs and ESX host using vRealize Suite.
- Capacity Planning for virtual environment (Cluster capacity, Storage capacity).
- Expanding VM resources like CPU & RAM and adding / expanding VMDKs.
- Update manager through OS upgradation.
- VMware ESX (from version 6.0 to the release 6.7 and 7.0).
- Proficient on VMware technologies like : - VMware High-Availability, VMware vMotion, VMware DRS, VMware vCenter and vCenter Update Manager, - VMware vCenter and Web console.
- Troubleshooting, upgradation of ESXi host, VMware tools, NIC & HBA Drivers and firmware on requirement basis or break fix.
- Managing License Compliance for vCenter, ESXi, vROP’s, VRA.
- Manage and Configuration of Monitoring tool vRealize Operations.
- Hands-on experience of Server build Automation.
- Extensive knowledge on DR Tools like SRM and Veritas.
- In depth knowledge of managing Client / Dell hardware and configuration of Networking and storage via Client Tools.
- Knowledge and Hand-on experience of Client OneView and Virtual Connect.
Skills :
- Excellent communication and conversation skills (Verbal and Written).
- Good documentation skills.
- Should have excellent customer handling skills.
- Able to handle high pressure situations.
- High level of acceptance.
- Can drive Client's value and its methodology.
- Proactively resolve issue and root cause analysis.
Experience :
- Worked on Production systems.
- Datacenter understanding.
- Experience with hardware platforms.
- Storage Management Techniques.
- Experience on Sun / Veritas / Microsoft Cluster.
- Knowledge on Cloud technologies like - Azure or AWS.
- Prior experience of working in a DevOps / Agile environment will be an added advantage.
- Working knowledge on ITSM tool - JIRA.
18 days ago